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Adapter Related PC crashes

Last response: in Wireless Networking
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May 17, 2013 11:06:33 AM

I've got a Dell Inspiron 15 R Turbo Edition - which is practically brand new.

But recently, it has started developing problems with the Wireless adapter. What happens is that my laptop stops detecting my Wi-Fi connection. The small wireless icon on the taskbar indicates that networks are available, but when I click on it to investigate, nothing happens. A menu should pop up, but it doesn't, and the internet doesn't work.

I have developed a temporary solution for this recurring problem - I run device management (devmgmt.msc) and disable the Intel Centrino wireless-N 2230 adapter. The devmgmt console stops responding, so I kill it.

Then I open devmgmt again and enable the adapter once more, and shut down the computer.

When I start the computer again it says "Windows encountered a problem". But the Wi-Fi starts working again, which solves my problem - for the moment.

This thing happens a lot and it is bugging the hell outta me. Please help. :( 

Best solution

a b D Laptop
May 17, 2013 11:15:46 AM

I would look to the dell website for a driver update. Look to see if anything is fixed related to wireless in any new BIOS updates too.

You could also use the intel driver update tool too look for driver updates: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
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a b D Laptop
May 17, 2013 11:19:32 AM

Have you thought about reloading the OS?
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a b D Laptop
May 17, 2013 11:23:28 AM

anonymous1 said:
Have you thought about reloading the OS?


Reloading the OS is a good step if drivers and updates do not help... but I would do that as a last or later step.
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May 17, 2013 11:29:03 AM

mjmacka said:
I would look to the dell website for a driver update. Look to see if anything is fixed related to wireless in any new BIOS updates too.

You could also use the intel driver update tool too look for driver updates: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

I checked the Intel site - there is a new driver available. I'm downloading and installing it now - and I think it should solve the problem. Can't believe I didn't think of a driver update before :pfff: 

Thanks for the help, man. I'll tell you if it doesn't solve the problem.
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May 17, 2013 11:31:01 AM

anonymous1 said:
Have you thought about reloading the OS?


I don't have the original windows 8 OS CD. Besides, wouldn't that be too drastic? The problem's not that bad.
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a b D Laptop
May 17, 2013 11:39:22 AM

No problem ari93. I hope that does the trick.
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