Hi there, recently built a new computer with the following specs:
Mobo: Asrock H77M
CPU: Intel Core i5-2500k
PSU: XFX 550W Pro P1-550S-XXB9
Graphics: Asus GTX660 TI-DC2O-2GD5
RAM: GSKILL 4GBx2 F3-10666CL9D-8GBSR
SSD: SanDisk Ultra Plus 128GB
HDD: Seagate Barracuda 1TB 7200RPM
This past week has been filled with BSoDs and random shutdowns that have been driving me crazy. Today it shut down completely on the Windows 7 log-in screen, then when it tried to reboot, the PC speaker beeped 4 times. ASRock tech support told me to RMA the RAM, but I'm wondering if this is really the culprit of my problems and not something else. I'm mainly wondering that because I have to RMA one stick of the duo already. (The 2nd stick always gave a bad memory error, whereas the other stick seems to have been running just 'fine' for a week and a half.)
I've been keeping a log of all the errors and what-not over the past week that I'll put here, if that helps.
Your help is appreciated!
Mobo: Asrock H77M
CPU: Intel Core i5-2500k
PSU: XFX 550W Pro P1-550S-XXB9
Graphics: Asus GTX660 TI-DC2O-2GD5
RAM: GSKILL 4GBx2 F3-10666CL9D-8GBSR
SSD: SanDisk Ultra Plus 128GB
HDD: Seagate Barracuda 1TB 7200RPM
This past week has been filled with BSoDs and random shutdowns that have been driving me crazy. Today it shut down completely on the Windows 7 log-in screen, then when it tried to reboot, the PC speaker beeped 4 times. ASRock tech support told me to RMA the RAM, but I'm wondering if this is really the culprit of my problems and not something else. I'm mainly wondering that because I have to RMA one stick of the duo already. (The 2nd stick always gave a bad memory error, whereas the other stick seems to have been running just 'fine' for a week and a half.)
I've been keeping a log of all the errors and what-not over the past week that I'll put here, if that helps.
Sunday the 12th:
-Multiple crashes, either BSoDs with error codes 0x50 or 0x1E or simply power shut-downs. WhoCrashed never pointed to specific causes in the dump files. Heats all within 30-35C.
-Upgraded BIOS to version 2.7. Immediately afterwards, received BSoDs on first two start-ups. On third start-up, System Repair runs and recommends System Restore. Upon quitting System Repair, the next start-up runs fine.
-Decided to try and install Windows updates to stabilize computer. Shuts down fine with installing updates, upon restarting and configuring updates recieved BSoD. Windows restarted and returned to last known good configuration.
Monday the 13th:
-Recieved BSoD while playing Dota 2. WhoCrashed points to the RealTek HD Audio drivers. Upgraded to latest version.
-Worked normally for 7 hours, no errors or shutdowns. Includes several hours of gaming.
Tuesday the 14th:
-Starts up fine, playing Anno 2070 when power cuts out. Last glance at Speedfan had all temps around 35C. Computer tries to start up again but fails and powers down, no beeps or post.
-On the following start-up, Windows BSoD during load screen, error code Ox1E, no dump file left. On the next restart, Windows freezes on loading screen.
-Switched power switch on then off and rebooted. Starts up fine. Dota 2 freezes, power button unable to shut down computer. No dump file left.
-Reseated all cables, RAM, and GPU. One of 2 4-pin connecters to Mobo was loose, 2 SATA cables were loose.
-Works fine for rest of night.
Wednesday the 15th:
-Works fine, no problems at all. Several hours used, including Dota 2.
Thursday the 16th:
-Same as Wednesday.
Friday the 17th:
-Upon start-up, power cut out on log-in screen. Upon restart, system failed to post and made 4 beeps. ASRock Tech Support tells me this is code for bad memory. Seeking possible RMA on 2nd stick.
-Tried to power up again to verify the 4 beeps, instead computer posts fine. Shut down before Windows starts due to user frustration.
-Multiple crashes, either BSoDs with error codes 0x50 or 0x1E or simply power shut-downs. WhoCrashed never pointed to specific causes in the dump files. Heats all within 30-35C.
-Upgraded BIOS to version 2.7. Immediately afterwards, received BSoDs on first two start-ups. On third start-up, System Repair runs and recommends System Restore. Upon quitting System Repair, the next start-up runs fine.
-Decided to try and install Windows updates to stabilize computer. Shuts down fine with installing updates, upon restarting and configuring updates recieved BSoD. Windows restarted and returned to last known good configuration.
Monday the 13th:
-Recieved BSoD while playing Dota 2. WhoCrashed points to the RealTek HD Audio drivers. Upgraded to latest version.
-Worked normally for 7 hours, no errors or shutdowns. Includes several hours of gaming.
Tuesday the 14th:
-Starts up fine, playing Anno 2070 when power cuts out. Last glance at Speedfan had all temps around 35C. Computer tries to start up again but fails and powers down, no beeps or post.
-On the following start-up, Windows BSoD during load screen, error code Ox1E, no dump file left. On the next restart, Windows freezes on loading screen.
-Switched power switch on then off and rebooted. Starts up fine. Dota 2 freezes, power button unable to shut down computer. No dump file left.
-Reseated all cables, RAM, and GPU. One of 2 4-pin connecters to Mobo was loose, 2 SATA cables were loose.
-Works fine for rest of night.
Wednesday the 15th:
-Works fine, no problems at all. Several hours used, including Dota 2.
Thursday the 16th:
-Same as Wednesday.
Friday the 17th:
-Upon start-up, power cut out on log-in screen. Upon restart, system failed to post and made 4 beeps. ASRock Tech Support tells me this is code for bad memory. Seeking possible RMA on 2nd stick.
-Tried to power up again to verify the 4 beeps, instead computer posts fine. Shut down before Windows starts due to user frustration.
Your help is appreciated!