Win7 Stuck at Welcome screen; just cleaned power supply

bricksquid

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May 17, 2013
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Hey guys,

I was cleaning out my system, and was doing some wire management (was very messy before) today, so I took out the power supply to do so. However, when I put everything back together and booted the system up, my computer is stalling at the Win7 Welcome screen.

Great.

Everything is plugged in correctly, and nothing seems to be out of the norm. Suggestions on my next steps? I have already tried booting up in Safe Mode (no luck) and running a chkdsk (no luck).

Maybe I shorted the PS or something? Some googling has suggested that it maybe hardware?
 
Solution
You have to disconnect all of the cables, one at a time at each end (motherboard / hardware) then re-connect positively. Make sure the rocker on/off switch is set to off position, this includes both the power connectors, they have to click into place. Ram needs to be re-clicked also. When you are done, boot up, go directly to the bios (do not pass go) do a manual Save and Exit, you need not change anything.

If you feel that all your cables and connectors are properly seated, you still have to do a clean manual Save and Exit in the bios, when you disrupt anything in the rig, some motherboards get real moody so you have to apease to their mind and comfort them with a Save and Exit. Dell and Acer are particularly moody.

dietrich1

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May 16, 2013
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ya i'd double check the harddrive connectors. if they're sata make sure ya know like they're in their nice and snug. and make sure the power cord to the harddrive is in there nice and snug sometimes they sneak out just a bit. if it's freezin at the welcome screen most likely isn't a mobo problem. probably a HD issue i mean could be anything technically, but just make sure you like have everything snug as a bug under a rug. maybe use different sata ports or somethin.
 

bricksquid

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May 17, 2013
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I'll take out the PS and put it back in one more time, making sure everything is good. I did find out earlier that my LP4 Molex to 6pin connector to my GFX card had a broken wire on it, but it displayed to my monitor just fine regardless. Could be a non factor, but it was something.

A little stumped, what are the chances that I messed up my HD? I haven't run a backup on it in a while.
 

dietrich1

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May 16, 2013
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ya i dont know the open wire could be the perp it might be a ground wire who knows. how long did you wait for it to go through the welcome screen. i'd also ya know take out one ram at a time and see if it's the memory. maybe since the mobo probably resetted bios settings during the loss of power, like make sure the settings are what they should be. i mean a HD failure could be a possibility, but don't think about that yet just make sure everything's connected properly and the bios looks good.
 

TenPc

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Jul 11, 2012
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You have to disconnect all of the cables, one at a time at each end (motherboard / hardware) then re-connect positively. Make sure the rocker on/off switch is set to off position, this includes both the power connectors, they have to click into place. Ram needs to be re-clicked also. When you are done, boot up, go directly to the bios (do not pass go) do a manual Save and Exit, you need not change anything.

If you feel that all your cables and connectors are properly seated, you still have to do a clean manual Save and Exit in the bios, when you disrupt anything in the rig, some motherboards get real moody so you have to apease to their mind and comfort them with a Save and Exit. Dell and Acer are particularly moody.
 
Solution

bricksquid

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May 17, 2013
3
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10,510
Triple checked everything, made sure everything was in the right place, did the BIOS save & exit, and nothing is helping thus far.

Any other solutions? Would this be an issue that would come up with I were to run, say, Linux? I don't know if this is hardware or software.

EDIT: Got the thing to work again... Not sure what I did to make it work but it ended up working after I let it sit for 15+ mins. The computer had to update once it finally made it past the Welcome screen.

Thanks for the help TenPc and dietrich1.
 

TenPc

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Jul 11, 2012
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You have to allow Windows updates to install, sometimes they only do it in small batches, some updates require a Windows initiated restart to POST whereas others only restart to Windows logo. It can take 3 to 15 minutes.

Updates do get stuck at different points, sometimes, especially if the primary boot option is the cd/dvd drive, you have a log on screen, you are not the Adminstrator, or your rig is low powered. Sometimes I have to do a manual restart and then the updates continue but not just for a minute or so, it seems klike it needs more than 20 minutes.

Next time the issue occurs, add details that updates were in progress.

Happy computing!