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HP c309a printer does not print color

Last response: in Windows XP
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May 18, 2013 6:56:59 PM

Here is a more detailed account of what I tried so far. I have 2 new Print heads (Hp. P/N CB326-3002) I installed Print head No1 along with all new Genuine HP Cartridges. 1) The Printer went through a onetime preparation procedure and failed on the alignment step, the printed alignment sheet black only. 2) Next I cleaned the print head, the printed output sheet was black only. 3) I printed a Print Quality sheet and the output sheet printed black only. 4) I Printed a Status report The Output sheet was also Black only, 14345 pages printed and 1210 borderless pages printed. 5) I printed a picture file and made sure that I checked best print quality and color printing in the 309 software, the output sheet came out with greyscale highlights but no color. I then installed Print head No2 went through the 5 previous steps with my second new print head and the result was the same. MY C309A PRINTER DOES NOT PRINT COLOR.

SOMEONE PLEASE HELP.
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May 18, 2013 7:09:17 PM

Sorry to say but that is a cheap printer... the ink costs you more than the device. Look for the reset commands for it and maybe it will start working. They are not good for more than a couple of years use...
May 18, 2013 9:01:34 PM

corroded said:
Sorry to say but that is a cheap printer... the ink costs you more than the device. Look for the reset commands for it and maybe it will start working. They are not good for more than a couple of years use...


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May 18, 2013 9:08:47 PM

Thank you for your response. I have allready tried the factory default reset (6+# while powering up the printer from the power supply cable at the back of the printer)
May 19, 2013 1:33:34 PM

you are at the ... OK, dang, time to get a new printer... or... I can live with just B&W for a while stage.

Your Call...
!