HP Pavilion dm4t, WIFI not working (Radio off maybe)

I have an HP Pavilion dm4t Product number: QA703AV
It is running Windows 8 (64-bit)

Since the most recent windows update (2 or 3 days ago), my wifi has been having problems. The button on the keyboard is always white (on), but the wifi icon has an "X" and is not connected. I have tried disabling and re-enabling it in network connections/adapters. I have gone to the Intel website and updated all the drivers. I used the Intel PROset/wifi connections utility, and ran a diagnostic test. It said the radio was off. Within the Intel wifi connections utility I found the ability to turn the radio on/off nowhere.

When this happened the first-time, 2 days ago. I had to restart my computer 2 or 3 times and eventually turn it off and take the battery out for the wifi to work again. Yesterday it stopped working again,and I tried that method to no avail.

Also, the Intel PROset/wifi connections utility is nowhere to be found on my computer now. I think I somehow replaced it with another Intel thing when I was double-checking all my drivers on their website.

My LAN is working fine, the wifi radio is off, and I cannot find a way to turn it on.

Thank You,

Evan
4 answers Last reply
More about pavilion dm4t wifi working radio
  1. HP's website has the drivers and utilities for that laptop. I suggest download them all and install them again. Esp. the utilities, since they control the special function keys on the keyboard.
  2. Have you tried enabling the wifi radio according to this link?

    http://www.ehow.com/how_5939666_enable-integrated-wifi-hp-pavilion.html
  3. house70 said:
    HP's website has the drivers and utilities for that laptop. I suggest download them all and install them again. Esp. the utilities, since they control the special function keys on the keyboard.


    I went to HP's website, and downloaded all the network/internet updates. I also ran a scan to see what I needed updates and downloaded those updates.

    After some more research I found this sticky on HP's forums: http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking-e-g-Windows-8/Consumer-Notebooks-and-Windows-8-Wireless-BT-WWAN-amp-Radio/td-p/1984915

    Apparently, this is a widespread problem. AND, the steps provided in the sticky above further create problems for many users. The BIOS update has changed the wifi button into an airplane mode button. Unfortunately, I discovered this after I downloaded it.

    According to the steps in the sticky, I have completed the first two steps. I installed the BIOS update, verified the "Unknown Device" was present, and installed the "HP wireless button driver."

    The third requirement: asking to install the updated wireless driver is the problem.
    I have the "Intel Centrino Wireless-N 1030 802.11 bgn," and the updated driver, labeled "SP59925", is "not yet available."

    I have downloaded the most recent driver listed on HP's website and Intel's website without either helping anything.

    So now, I still am without wifi, my wireless button now controls the airplane mode, and HP leaves my hanging.

    Also, my model number is: dm4t-3000 (beats edition)
    It makes it easier to find information using the model number I discovered.

    Any workarounds??? No one on the HP forums seems to know anything.

    Thanks
  4. ktriebol said:
    Have you tried enabling the wifi radio according to this link?

    http://www.ehow.com/how_5939666_enable-integrated-wifi-hp-pavilion.html


    This did not work. My wireless button has gone awry and I do not have any buttons on the side.

    Thanks,

    Evan
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