Radeon HD 7770- constant driver crashing

Toggle sidebar Toggle sidebar
A

amandacolene

Honorable
May 19, 2013
7
0
10,510
I recently built a new computer (my first time!) and put the radeon 7770 (its by asus) graphics card in it. Everything works perfectly except that my drivers crash a lot. Sometimes its 1-3 times a session and sometimes its every 15 minutes. It happens when I'm playing games, when I'm not playing games, sometimes when I'm just watching a movie on netflix. Stressing it doesn't seem to have any effect--used the placeatme command in skyrim to place 1,000 wheels of cheese and then dragon shouted them off a cliff...it was amusing and it went off flawlessly. Not even any lag. But 10 minutes ago I opened a web browser and boom, drivers crashed. Its beyond frustrating. My boyfriend has the exact same card and he doesn't have any issues so I put his card in my machine and, of course, the drivers crashed. He's using my card now without any problem so its something in my machine.

I did some googling and a few people having the issue have fixed it by getting a heftier power supply but they upgraded to 800w from 500w and mine is an 850w corsair so I don't think thats my problem.

I've tried both up to date drivers and just the drivers that came on the CD with the card--same issue either way.

I really don't know what else to check.
 
Sort by date Sort by votes
A

amandacolene

Honorable
May 19, 2013
7
0
10,510


motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813130637&Tpk=MSI%20970A-G46%20AMD&IsVirtualParent=1
processor: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1372438&CatId=7341

i don't have a link to my ram anymore but i have 16gb of ddr3 ram and like i said in my original post 850w corsair powersupply. i'm running windows 7 64bit.
 
Upvote 0 Downvote
A

amandacolene

Honorable
May 19, 2013
7
0
10,510


some of that looks really promising. i'm not on my desktop right now though (its after 11 here and i have to be up for work early >_<) so i'll have to test a couple of those tomorrow when i get home! thanks for the link, fingers crossed!
 
Upvote 0 Downvote
A

amandacolene

Honorable
May 19, 2013
7
0
10,510


Currently I have an older set of drivers because it was crashing so much with the most up to date version. It crashes just as much with the older set though, I just haven't gone back and downloaded the new ones yet.
 
Upvote 0 Downvote
H

HellraiserNZ

Honorable
Apr 16, 2013
9
0
10,510
It could be malware. Happned to my Nvidia card. Kept crashing and recovering. Was a malware that used my graphics to mine bitcoins when it was idle. IEGHUTIL.exe in task manager. Once it was gone, no more crashes.

Hope it helps.
 
Upvote 0 Downvote
A

amandacolene

Honorable
May 19, 2013
7
0
10,510


I'm not sure that would work as this is the second build I've had this card in & its having the same issues.



No, I have not over clocked my graphics card (or my processor).



I checked for the process and don't have it. I don't think it could be malware because not only have I had this problem on 2 different machines but I had it on this one before I ever connected to the internet with it.



Although I was still having the issue on my old build that was only capable of dx9 I went ahead and reduced to it on this build but it didn't help.

I'm just incredibly frustrated at this point and I wonder if its something I'm just going to have to live with. I thought about just buying a new card but since both my new card and my boyfriend's new card work flawlessly in his computer I'm scared I'd just be wasting money that I don't really have to spend.
 
Upvote 0 Downvote
Z

z28Nemesis

Distinguished
Mar 15, 2011
46
1
18,530
Although I was still having the issue on my old build that was only capable of dx9 I went ahead and reduced to it on this build but it didn't help.
Click to expand...

Wait a sec... you had the same issue with your old build? This makes me look at the software the two computers have in common..
 
Upvote 0 Downvote
A

amandacolene

Honorable
May 19, 2013
7
0
10,510
I'm not prepared to say that the issue is fixed but I was off work yesterday and I was on my computer playing games pretty much all day and the drivers didn't crash once. Unfortunately I messed with a LOT of stuff (including re-doing the microsoft fixes) and I'm not sure what possibly did it! >_< I'm going to spend the majority of the day testing it again so fingers crossed!!
 
Upvote 0 Downvote
A

ArtOfShredding

Honorable
Dec 5, 2013
1
0
10,510
Hey people. I've been reading many articles about driving crashing and stuff like that, so I think that I found solution (at least it worked for me).
I have same problem like many people, playing games, after that screen freezes and black screen, few seconds of nothing and after that notification that my driver stopped working and successfully recovered, yea right. So, all I did was downloading MSI AFTERBURNER, went to options and lower CoreClock speed to 800Mhz and also Memory Clock to 995 Mhz. So, maybe some of you will wonder how or what or why does it have something with MSI Afterburner, but it worked for me and I'm playing games for 10 days without any problem. I hope that someone will find solution like me. Regards and good luck :)
 
Upvote 0 Downvote
Z

z28Nemesis

Distinguished
Mar 15, 2011
46
1
18,530
Well, MSI Afterburner is just the most popular overclocking software on the web atm.. but lowering clock speeds may help, since most companies do like to overclock things at the factory, and not every chip out there will be strong enough to handle the factory-overclock, since not everything manufactured comes out exactly, perfectly the same as its counterparts. Anything clocked past its limits becomes unstable, and when it does it shortens its life span. If I overclock things, I follow the 5% rule, except to be even safer, I only overclock by 4.5%, which really don't do much, but I don't like replacing cards by going further.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom