Hello, and thanks for reading. That said, if you're not a reader, feel free to skip to the bold text below.
About a month ago I purchased a Sapphire 7870 XT from Superbiiz. It had atrocious coil whine, so I RMA'd it immediately (it had probably been in my machine for about 2-3 hours total). Cost me $25 to ship it back to them, but they sent me a replacement.
Thankfully, the replacement doesn't appear to suffer coil whine. However, when running youtube videos or in the animated starting sequence of some games (Splinter Cell Conviction), the card produces the dreaded "Display driver has stopped responding and recovered" error. It always recovers (no BSOD). Sometimes I have to shut down the application, other times it keeps on going. Regardless, it clearly isn't working properly.
And, oddly (to me), under stress, the card seems to do okay — if I can get through the initial animated loading sequence of Splinter Cell Conviction, for example, I can actually play the game. Same with others. Though I haven't played for extended periods of time. It also rolls through a Furmark stress test without issue.
I tried fully deleting all traces of my video drivers and reinstalling the AMD drivers. Twice. Once with their latest beta driver and once with the latest non-beta. No change. I tried Microsoft's fix of changing the timeout detection and recovery registry value. That merely made it so that I don't get the message doesn't display as often, but the issue itself is unchanged.
I called AMD, told them what I'd done, and they responded by telling me to disable and uninstall the Intel drivers for the native graphics on my P8Z68-V motherboard.
Is this a logical potential fix or more of a runaround that will simply waste my time? I'm struggling to see how a machine that has run stably with my former video card (Nvidia 460 GTX) suddenly requires the onboard video to be disabled (for all I know, since I have been running a dedicated GPU, it already is).
They say the next step is to reinstall my Win 7-64 OS...which, honestly, is so time consuming, with everything I have installed, that I pretty much refuse to do it. The system is rock-solid stable with my Nvidia card, I'm struggling to believe that investing many hours into a full system reinstall is going to produce results.
And another RMA is going to get me up to $50 in shipping this thing back. It seems quite unfair for me to have spent all this time without a working card and an additional $50 to potentially obtain a working card.
Your input/advice would be greatly appreciated.
About a month ago I purchased a Sapphire 7870 XT from Superbiiz. It had atrocious coil whine, so I RMA'd it immediately (it had probably been in my machine for about 2-3 hours total). Cost me $25 to ship it back to them, but they sent me a replacement.
Thankfully, the replacement doesn't appear to suffer coil whine. However, when running youtube videos or in the animated starting sequence of some games (Splinter Cell Conviction), the card produces the dreaded "Display driver has stopped responding and recovered" error. It always recovers (no BSOD). Sometimes I have to shut down the application, other times it keeps on going. Regardless, it clearly isn't working properly.
And, oddly (to me), under stress, the card seems to do okay — if I can get through the initial animated loading sequence of Splinter Cell Conviction, for example, I can actually play the game. Same with others. Though I haven't played for extended periods of time. It also rolls through a Furmark stress test without issue.
I tried fully deleting all traces of my video drivers and reinstalling the AMD drivers. Twice. Once with their latest beta driver and once with the latest non-beta. No change. I tried Microsoft's fix of changing the timeout detection and recovery registry value. That merely made it so that I don't get the message doesn't display as often, but the issue itself is unchanged.
I called AMD, told them what I'd done, and they responded by telling me to disable and uninstall the Intel drivers for the native graphics on my P8Z68-V motherboard.
Is this a logical potential fix or more of a runaround that will simply waste my time? I'm struggling to see how a machine that has run stably with my former video card (Nvidia 460 GTX) suddenly requires the onboard video to be disabled (for all I know, since I have been running a dedicated GPU, it already is).
They say the next step is to reinstall my Win 7-64 OS...which, honestly, is so time consuming, with everything I have installed, that I pretty much refuse to do it. The system is rock-solid stable with my Nvidia card, I'm struggling to believe that investing many hours into a full system reinstall is going to produce results.
And another RMA is going to get me up to $50 in shipping this thing back. It seems quite unfair for me to have spent all this time without a working card and an additional $50 to potentially obtain a working card.
Your input/advice would be greatly appreciated.
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