Operating system boot error

Toggle sidebar Toggle sidebar
M

mucool123

Honorable
May 22, 2013
5
0
10,510
WIndows 8 licensed version installed on desktop ,worked for a few days,now getting error while booting the PC:


Recovery
your PC needs to be repaired
The operating system could not be loaded because a required file is missing or contains errors
File :msrpc.sys
Error Code:0xc000000e9
You will need to use the recovery tools on your installation media.
 
Solution
WinOutreach2
I would recommend using the System File Checker utility (SFC) to check your core operating system files for corruption and to repair them. In order to use SFC, you will need access to a Windows Recovery Environment (Win RE) through which you can access the Command Prompt. If you have installation media that will work, just select Repair your computer to access WinRE and locate the Command Prompt under Troubleshooting and Advanced Options. Once this is open you can enter the following command

Code: 
sfc /scannow
If you receive a message Windows resource protection could not perform the requested operation, you can instruct the operation to be performed offline using the following command

Code: 
sfc /scannow /offbootdir=C:\...
Sort by date Sort by votes
M

mucool123

Honorable
May 22, 2013
5
0
10,510


ok. is there a possibility of the .sys file being corrupt ? Even though the repair happens the installation fails to load the operating system and the error message appears

 
Upvote 0 Downvote
WinOutreach2

WinOutreach2

Distinguished
Mar 3, 2011
413
0
19,160
I would recommend using the System File Checker utility (SFC) to check your core operating system files for corruption and to repair them. In order to use SFC, you will need access to a Windows Recovery Environment (Win RE) through which you can access the Command Prompt. If you have installation media that will work, just select Repair your computer to access WinRE and locate the Command Prompt under Troubleshooting and Advanced Options. Once this is open you can enter the following command

Code: 
sfc /scannow
If you receive a message Windows resource protection could not perform the requested operation, you can instruct the operation to be performed offline using the following command

Code: 
sfc /scannow /offbootdir=C:\ /offwindir=D:\windows
where D is the drive letter assigned to the Windows partition. To locate which drive letter is assigned to your Windows partition you can enter

Code: 
diskpart
list volume
exit
If the volume is not labeled, it is most likely the largest volume on the disk unless you have a second storage disk or have altered the partitions from their default.
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom