Hi everyone,
I have an interesting problem. I'm working on a desktop computer without internet connection, using Photoshop only for more than 1 year. I'm using windows 7 ultimate 64bit. I didn't have any software problems until yesterday. Except, my computer wasn't starting sometimes, a long "beep" sound during the startup (right after I press the power button). I solve that problem with pushing the rams etc and then it starts perfectly. Once it starts, it never crashes again.
Yesterday, I got the Kaspersky internet security 2013 and installed it. Then I attached the modem cable and entered my Kasper key. It updated itself.
Then my geforce updated itself and Steam (gaming software) updated itself.
I installed chrome and signed into my Gmail.
BAM!!!
Mouse cursor slowed down drastically and everything stopped...even the capslock light doesn't work.
So I hard-reset the computer and uninstalled Steam. Signed in to gmail....CRASH again.
I tried to uninstall chrome...CRASH again.
I uninstalled chrome in safe-mode,
I installed Firefox...CRASH again!
Explorer...CRASH again!
Hit the Start button to turn off computer...CRASH again!
During these crashes, there is an extreme heat in the computer and fans run like crazy!
I scanned the HDD for a malware, nothing was found.
So I suspected from Kaspersky and installed the same version on office computer, nothing crashed
What should I do, I'll really appreciate any help. I wrote the whole story, because I'm not that familiar with such issues.
Thanks a lot, in advance!
Parkinsonsniper
I have an interesting problem. I'm working on a desktop computer without internet connection, using Photoshop only for more than 1 year. I'm using windows 7 ultimate 64bit. I didn't have any software problems until yesterday. Except, my computer wasn't starting sometimes, a long "beep" sound during the startup (right after I press the power button). I solve that problem with pushing the rams etc and then it starts perfectly. Once it starts, it never crashes again.
Yesterday, I got the Kaspersky internet security 2013 and installed it. Then I attached the modem cable and entered my Kasper key. It updated itself.
Then my geforce updated itself and Steam (gaming software) updated itself.
I installed chrome and signed into my Gmail.
BAM!!!
Mouse cursor slowed down drastically and everything stopped...even the capslock light doesn't work.
So I hard-reset the computer and uninstalled Steam. Signed in to gmail....CRASH again.
I tried to uninstall chrome...CRASH again.
I uninstalled chrome in safe-mode,
I installed Firefox...CRASH again!
Explorer...CRASH again!
Hit the Start button to turn off computer...CRASH again!
During these crashes, there is an extreme heat in the computer and fans run like crazy!
I scanned the HDD for a malware, nothing was found.
So I suspected from Kaspersky and installed the same version on office computer, nothing crashed
What should I do, I'll really appreciate any help. I wrote the whole story, because I'm not that familiar with such issues.
Thanks a lot, in advance!
Parkinsonsniper