Browsers crashing...everything crashing!

ParkinsonSniper

Honorable
May 23, 2013
5
0
10,510
Hi everyone,

I have an interesting problem. I'm working on a desktop computer without internet connection, using Photoshop only for more than 1 year. I'm using windows 7 ultimate 64bit. I didn't have any software problems until yesterday. Except, my computer wasn't starting sometimes, a long "beep" sound during the startup (right after I press the power button). I solve that problem with pushing the rams etc and then it starts perfectly. Once it starts, it never crashes again.

Yesterday, I got the Kaspersky internet security 2013 and installed it. Then I attached the modem cable and entered my Kasper key. It updated itself.

Then my geforce updated itself and Steam (gaming software) updated itself.

I installed chrome and signed into my Gmail.

BAM!!!

Mouse cursor slowed down drastically and everything stopped...even the capslock light doesn't work.

So I hard-reset the computer and uninstalled Steam. Signed in to gmail....CRASH again.

I tried to uninstall chrome...CRASH again.

I uninstalled chrome in safe-mode,

I installed Firefox...CRASH again!

Explorer...CRASH again!

Hit the Start button to turn off computer...CRASH again!

During these crashes, there is an extreme heat in the computer and fans run like crazy!

I scanned the HDD for a malware, nothing was found.

So I suspected from Kaspersky and installed the same version on office computer, nothing crashed :(

What should I do, I'll really appreciate any help. I wrote the whole story, because I'm not that familiar with such issues.

Thanks a lot, in advance!

Parkinsonsniper
 

britnyarleen

Honorable
May 23, 2013
38
0
10,560
Try this solution hopefully it will help you
-Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
-Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
-Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
-Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
-Reboot the machine.