- Mar 28, 2011
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The question is in the title. I, like an idiot installed AI Suite II on my ASUS P8P67 Deluxe board while I was having some fan issues(running to fast and loud), I was hoping it would let me turn the fans down further than the bios, I was wrong, I should have known better. I've researched this extensively(I am not alone in the uninstall battle) and even talked to ASUS Support Chat and them idiots just want to RMA my board that has worked flawlessly for 2 years till I installed their shoddy program.
Steps to my failure:
1-Installed Asus AI Suite II
2-Realized my stupidity
3-Tried to uninstall through Control Panel, then program didn't work at all, but it tries to start on start-up and fails to start.
4-Thought the program may have uninstalled incorrectly or been corrupted so I did a repair install then tried to uninstall to no avail SSDD.
5-Talked to winners at ASUS, they recommended a cleaner, ran that, now program still shows in uninstall a program and tries to start on startup and fails. Now when I try to uninstall in Control Panel it says
6-Now back at Toms where I should have just asked in the first place.
Why would ASUS send such tremendously crap software with unparalleled hardware? Thanks in advance.
Edit: Oh it gets better now after running the cleaner on startup the program continues to try to start and pops one of these messages
about every 3 seconds over and over till I open up Task Manager and end the process tree, also I don't see the program in MSCONFIG as a startup program?
Edit: Ok I finally got it I don't know if it was the order of things or just deleting the registry keys but here's what I did.
After the repeating error up above I went into the registry HKEY_CURRENT_USER>SOFTWARE>ASUS and I simply deleted the ASUS folder then restarted. On restart I got the repeating message again to ended the process tree and reinstalled AI Suite with disk that came with MOBO. Restarted and the program started up just fine and then went to the uninstaller for the program, not windows uninstaller, I went to Start>Programs>ASUS>Uninstall and restarted without a problem.
Thanks for the read. Mods can delete this if they would like.
Steps to my failure:
1-Installed Asus AI Suite II
2-Realized my stupidity
3-Tried to uninstall through Control Panel, then program didn't work at all, but it tries to start on start-up and fails to start.
4-Thought the program may have uninstalled incorrectly or been corrupted so I did a repair install then tried to uninstall to no avail SSDD.
5-Talked to winners at ASUS, they recommended a cleaner, ran that, now program still shows in uninstall a program and tries to start on startup and fails. Now when I try to uninstall in Control Panel it says
6-Now back at Toms where I should have just asked in the first place.
Why would ASUS send such tremendously crap software with unparalleled hardware? Thanks in advance.
Edit: Oh it gets better now after running the cleaner on startup the program continues to try to start and pops one of these messages
Edit: Ok I finally got it I don't know if it was the order of things or just deleting the registry keys but here's what I did.
After the repeating error up above I went into the registry HKEY_CURRENT_USER>SOFTWARE>ASUS and I simply deleted the ASUS folder then restarted. On restart I got the repeating message again to ended the process tree and reinstalled AI Suite with disk that came with MOBO. Restarted and the program started up just fine and then went to the uninstaller for the program, not windows uninstaller, I went to Start>Programs>ASUS>Uninstall and restarted without a problem.
Thanks for the read. Mods can delete this if they would like.
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