I'm trying to fix some a pair of netbooks for my niece and nephew. The netbooks are Acer Aspire One D255s, and both started getting these errors around the same time.

The blue screen appears shortly after booting the computers normally. Windows loads and I am able to log in, but shortly afterwards, I get a blue screen which has always been a BAD_POOL_HEADER error. If booted in any version of safe mode, or if I use msconfig to boot without loading the startup items, the computer seems to run fine.

I have updated the bios to the latest version from Acer, and I have run malwarebytes and Avast antivirus; malwarebytes found a number of problems and repaired them but avast did not find anything. It did block some suspicious URLs though so I'm not convinced the computer is totally clean.

I have been trying to figure it out on my own using BlueScreenView and MyEventViewer from Nirsoft, and all the crashes seem to be 'caused by' ntkrnlpa.exe according to BlueScreenView. In MyEventViewer each crash is preceded by 5 errors, the first of which is an error stating that:

The following boot-start or system-start driver(s) failed to load:

Other than that the error's are simply listed as having the source DCOM. Let me know if I can provide any more details that might help, and thanks in advance for any advice.
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More about netbook bad pool header bsod
  1. Try updating the drivers, if that doesn't work then your best option would probably be to format the drives and re-install windows if you don't have any information on them that you want to keep. That said I don't have any experience with netbooks so i might just be spouting a load of rubbish, if i am then just ignore this post.
  2. Hello guys,

    What the annoying error you are facing. Actually I also encountered the same bad pool header bsod windows 8 error. I was also so concerned about this error. But now I have resolved it by following the solution steps given in a video tutorial. I like to share this with guys here is the link

    Wish you best of luck!
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