Safe Mode is blank with only power and ease of access options

Chris Matt

Honorable
May 24, 2013
1
0
10,510
Hi,
I faced a problem where my explorer.exe wasnt working when i booted the laptop.

I tried going into safe mode the normal way but that wasnt working, so i used msconfig to boot into safe mode

But once in safe mode the screen is blank except for the power option and the ease of access option.

Please help me.
I have the windows 8. iso file but it is in the laptop. Any chance i can recover that file atleast?

im using a Windows 8 Pro x64