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Black login screen after boot up on Dell XPS M1530

Last response: in Laptops & Notebooks
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May 24, 2013 1:33:48 PM

Just recently my Dell XPS M1530 will show the boot up screen, "DELL XPS M1530" then moves to the login screen however, the login screen never appears. Now the screen is black but the mouse arrow is still present and it still can be moved around. I have no clue whats going on. Any help?
a b D Laptop
May 24, 2013 4:00:43 PM

Sounds like either:

1. There is one or more start up items/services that are causing the login to hang

2. There is an issue with the registry

3. Possible issue related to the MBR

Are you able to boot into Safe Mode?
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June 2, 2013 9:29:41 AM

I have this issue too. Ran full diagnostic and it's said no issues..tried safe mode, no joy that won't boot. Any ideas? Before this happened I had the dell load up screen but it had lots of dots on it.

Helpppp!
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a b D Laptop
June 5, 2013 2:49:44 PM

You might need to try a startup repair or access a command prompt using the Advanced Boot options, or by using the install disc.

With the command line, you can try: bootrec.exe /FixBoot - or - bootrec.exe /FixMbr
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