The laptop with the problem, is a hp laptop, running windows xp professional. Recently, ive been in an area without internet acess, but when i went back to my house, one of my laptops refused to search the internet, although, i said it was connected (despite the fact that it had been working before) I thought it was probably some update that had been installed while i was away, and so uninstalled windows service pack 3, but that didn't seem to help. The weird thing was that my other computer is also running windows xp, and it seems perfectly fine. I've been all over the internet finding solutions. At first it said that it was connected, although the signal was either very low or not working, then i tried typing in the ip adress manually, which some-one else suggested to another person who was having a similar problem. This made it look like it was connected with the signal being perfectly fine, however, neither firefox nor google chrome would work(internet explorer seems to be corrupted or something, wont' even start). I looked at the ip config /all and this is what came up.
Windows IP Configuration
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
hopefully that means something to some-one i don't understand most of it. I tried pinging google and it came up with ping request could not find host www.google.com. Pinging an ip adress, came up with packets sent 4 packets lost 4 which didn't seem terribly hopeful. I really hope some-one could help me with this, I don't have the windows xp cd, so i don't think i can reboot everything
Your computer is not pulling a proper DHCP address, it is using a private address built into windows that is assigned when the computer is set to DHCP but not getting one from the DHCP server. It is not a problem with the computer most likely but with your wireless access point? What internet do you use? your wifi router may need reset.
You should try unplugging/plugging back in the wireless access point in your house. Wait about 30 seconds after unplugging it to plug it back in. It may be built into the internet modem, or may be a separate box, such as a little linksys or dlink box.
Once again, thanks for answer, ok so i tried unplugging our wifi , waited for 30 secs then plugged it back, my computer tried to connect to the internet and now is stuck on aquiring network adress, don't know what went wrong? help!
It's hard to troubleshoot from here but it is likely not a problem with the computer, the problem will be with the wireless router or modem from the ISP. It could be an incorrect setting in the wireless router, or it could have failed altogether, hard for me to troubleshoot from here I'm afraid.