PC freezes if trying to burn cd

Status
Not open for further replies.

Davesdream

Distinguished
Oct 3, 2012
28
0
18,540
I have an ASUS Blu-ray burner, and an ASUS DVD burner. Both can play disks, but PC freezes when trying to burn a disk. It doesn't matter what method i choose it happens before it even tries to burn any data on the disk
 
Solution
SOLUTION FOUND!!!
I looked at ASUS Sabertooth 990FX specifications and found they are using JMicron JMB362 controller for the SATA 3Gb ports, which I think is the only 2 ports of this type in my Board and used by these 2 Optical Drives (I feel lazy to open case and tell you exactly, but I'm sure is where I plug them), anyway. I went to:
http://en.wikipedia.org/wiki/JMicron
"...JMicron's JMF601 and JMF602 SATA flash controllers were reported to have issues with write latency, causing a stuttering problem.[5][6] The performance problem was attributed to the small buffer size used in the controller..."
After reading this I went to JMicron site.
OK, my detective quest is over. Finally I found the problem and it was this JMicron controller...
Check your mb Sata ports. Some mb have third party chipsets that are data onLy drives. I did that on my asus mb plugged the Ssd into the third party chipset thinking it was the intel port. Check mb for bios updates and Sata ports set to achi mode. On the drives check that they have the newest firmware. The last is turn off your anti virus software a few of them are know to lock up DVD drives during a burn.
 

Davesdream

Distinguished
Oct 3, 2012
28
0
18,540


The MoBo is an ASUS Sabretooth 990FX. Both drives are ASUS SATA. There should no be any incompatibilities between then, right. I'll check all those settings tomorrow and post back findings...

*I have a total of 4 SATA devices (SSD, HHD, BD-RE and DVD-RW) under BIOS I saw the SATA port are ACHI enabled.
On the other hand I'm looking at the drivers of both optical drives and it shows as Microsoft Digital Signed ver 6.1.7601.17514. Trying to look for an updated driver using properties -> Update Driver.. It doesn't find a newest one. ASUS download service is not help at all since it doesn't allow to chose OS version (like they removed the service ??)
I tried DVDFab and PC freeze when application loads. I tried right-click a file -> send to.. to burn in disk, but when I try to burn I get the "thinking" spinning mouse and after several second PC freezes.

 

Davesdream

Distinguished
Oct 3, 2012
28
0
18,540
SOLUTION FOUND!!!
I looked at ASUS Sabertooth 990FX specifications and found they are using JMicron JMB362 controller for the SATA 3Gb ports, which I think is the only 2 ports of this type in my Board and used by these 2 Optical Drives (I feel lazy to open case and tell you exactly, but I'm sure is where I plug them), anyway. I went to:
http://en.wikipedia.org/wiki/JMicron
"...JMicron's JMF601 and JMF602 SATA flash controllers were reported to have issues with write latency, causing a stuttering problem.[5][6] The performance problem was attributed to the small buffer size used in the controller..."
After reading this I went to JMicron site.
OK, my detective quest is over. Finally I found the problem and it was this JMicron controller that ASUS is using in its Motherboard. It has a write issue making the PC crash. I went to JMicron website and download their lastest JMB36X drives which date from 2012 and these optical drives start to burn disks. This brings to my attention that ASUS is not doing their work right. Under > Support > they're offering chipset drivers updates (AMD Chipset Driver V8.973 (8.0.877.0) for Windows XP/Vista/7 32bit & 64bit.) but they should include driver for all the component they are using on their boards...
Anyway, kind of pissed with ASUS for this big mistake, but happy to finally fix my problem.
 
Solution
Status
Not open for further replies.