Wireless connection becomes "limited" after 2-10 hours of working connection

Ean Keinan

Honorable
May 28, 2013
3
0
10,510
Hi,
I have an Asus k55v laptop with windows 8 installed. When connected to the internet via a wireless router, my connection becomes "limited" after between 2-10 hours of the connection working properly. This problem does not fix itself until I disable then re-enable the wifi on my laptop, and then reconnect. Note that this only happens with this laptop, while other devices without Windows 8 installed do not have any problems connecting. This is a completely new computer and has already been sent twice to the ASUS labs under warrenty to attempt to address this problem. The first time they said they could not reproduce the issue but replaced my wifi adapter "just in case" and upgraded the drivers. The problem persisted, and the second time around they formatted my computer and re-installed the operating system. The problem still persists, and they claim there is no problem with the computer, and it must be euther the router or my software.
The same issue happens when I connect via several other routers, so that cannot be the problem.
I have also tried changing the power settings so that windows cannot turn off the wifi adapter by itself.
The problem persists.
Any ideas? I have run out...
 

Asus_USA

Honorable
May 1, 2013
114
0
10,710
Go into the Control Panel -> Hardware and Sound -> Power Options -> Change Plan Settings - Advanced Settings and locate the wireless adapter. Make sure everything on there is set to MAX power, reset and give it another go.
 

Ean Keinan

Honorable
May 28, 2013
3
0
10,510


This was the first thing I checked, and it did not solve the problem.
 

Asus_USA

Honorable
May 1, 2013
114
0
10,710
If you've already checked the drivers and the settings, and it still does not stay stable, I would contact support to see if you can get an RMA. There might be something wrong with the actual adapter, and if so, we can change it out for you.