Sign in with
Sign up | Sign in
Your question
Solved

Can't open files with certain program (Default Program stuck)

Tags:
  • Default
  • Windows 7
Last response: in Windows 7
Share
May 29, 2013 11:48:39 AM

Hello! First let me say, thank you for reading my thread and if possible, helping me out.

Right. So last weekend, my laptop which is running Windows 7 Ultimate (64-Bit) got some type of nasty malware/virus. My computer was slugging behind and all of that bad stuff (high CPU usage, RAM, ect.). I managed to get rid of whatever it was by scanning using MBytes and Norton and ESET.

Great. Now after that, I realized that am running low on disk space. Great. So I download CCleaner and start uninstalling old programs (make note that I uninstalled the Opera Web Browser). I then did the whole clear cache thing for Firefox/Chrome and I ran the registry fixer.

Rebooted and everything is fine until last night. I tried to download a file using a "magnet" link. Usually, BitTorrent would open and everything would be a-okay. But nothing happened. Wondering what is the cause of this, I scoured Google for an answer. Most responses were to right click and set the default program to whatever I choose. Now, I tried this, so many times. But whenever I try to select my program and hit "Open", it never appears on the default program list. I have noticed this: .torrent files are labeled as "Opera Web Documents" and will open in Microsoft word.

I have attempted to change the registry, but upon reboot, it will go back to opening in Microsoft Word.

------

A second problem that I occurred after removing the virus is that when I attempted to do %appdata% in the search bar, it said something along the lines that the directory didn't exist. Okay. No biggie: just make a user variable for %appdata%. So I guess this really doesn't need fixing, but I am just curious on what happened there.



Sorry if I failed to include any information. If you need any info, please just reply below.

Again, I thank you for taking the time for trying to assist me.

More about : open files program default program stuck

May 29, 2013 11:57:40 AM

For the first problem: Go to Control Panel > All Control Panel Items > Default Programs > Set associatons
Right Click on your magnet file and look at what type of a file it is, for example (.exe, .pdf, .jpg, etc...) Then go to the control panel screen and find that file extension and set it to your destination program you want it to open up with.

For second problem: When in your windows explorer screen, go to tools > folder options > view > and click the bubble that says "show hidden files, folders, and drives" then you can go to your appdata folder.

Let me know how it goes, thanks.
m
0
l
May 29, 2013 12:08:21 PM

bquick said:
For the first problem: Go to Control Panel > All Control Panel Items > Default Programs > Set associatons
Right Click on your magnet file and look at what type of a file it is, for example (.exe, .pdf, .jpg, etc...) Then go to the control panel screen and find that file extension and set it to your destination program you want it to open up with.

For second problem: When in your windows explorer screen, go to tools > folder options > view > and click the bubble that says "show hidden files, folders, and drives" then you can go to your appdata folder.

Let me know how it goes, thanks.


Right. I did the Control Panel thing, and the same result. I tried to select BitTorrent from the dialog window and it didn't add it to the list. It is stuck on "Microsoft Office 2010 component".

And thanks for showing me how to show hidden folders :) 
m
0
l
Related resources
May 29, 2013 12:14:12 PM

Ok. I tried to go into BitTorrent and have it fix the file association problem, but I got this in the logs:

[2013-05-29 15:12:42] RegKey: Could not write string valuename Extension value .torrent; Error 5

I have no idea what it means.
m
0
l
May 29, 2013 1:01:50 PM

Okay, that's a registry issue. The virus you got most likely came from bit torrent, so when it was removed malwarebytes probably thought it was cleaning the registry but failed. Completely uninstall the program then check your registry to make sure everything has been removed for BitTorrent. Then install and everything should be fine.
m
0
l
May 29, 2013 1:03:49 PM

After the uninstall to check in your registry that it's been deleted, run "regedit" no quotations.

go to HKEY_Local_Machine > Software > and make sure their isn't a bit torrent folder.
m
0
l
May 29, 2013 4:25:48 PM

I just tried opening a .cfg file and selecting Notepad++ as the default program and it also didn't appear in the list. Ideas?
m
0
l
May 30, 2013 1:05:21 PM

I did exactly as you said, and after the uninstall there was no trace of it in the registry. Reinstalled, and same output. Still can't select BitTorrent in the Open With list.

I tried to use an external program (Default Programs Editor) and got the same results. What the heck?
m
0
l
June 1, 2013 4:55:20 PM

This kinda sounds familiar with me..
But in another case. it was about Everything you open, opens in word. For example. Outlook 2007. Open attachment or a link. Result open in Word2007.
There was lots of stuff to do in Registry to fix it to Chrome back. Had one also the opposite.
m
0
l
June 1, 2013 5:20:59 PM

Guanhao said:
This kinda sounds familiar with me..
But in another case. it was about Everything you open, opens in word. For example. Outlook 2007. Open attachment or a link. Result open in Word2007.
There was lots of stuff to do in Registry to fix it to Chrome back. Had one also the opposite.


Any chance you can remember what you did to fix it?
m
0
l
June 1, 2013 5:24:00 PM

i searched it on the internet.. was kinda like 5months ago or more.. ended my intership 2months ago at an IT helpdesk.
If i remember it had something to do with remove Chrome from registry in HTTP, HTP, HT and many more.. took like 10min to do all these things before restart your computer.. i tried to search in my back up list if i can find any of those solutions i made in a word file, but cannot find them anyway.
m
0
l
June 1, 2013 5:54:14 PM

Guanhao said:
i searched it on the internet.. was kinda like 5months ago or more.. ended my intership 2months ago at an IT helpdesk.
If i remember it had something to do with remove Chrome from registry in HTTP, HTP, HT and many more.. took like 10min to do all these things before restart your computer.. i tried to search in my back up list if i can find any of those solutions i made in a word file, but cannot find them anyway.


Hopefully someone will stumble upon this thread and know exactly what to do. I will look into what you said, as well. Thanks!
m
0
l
June 1, 2013 6:01:10 PM

maybe Extension Files Association in google might help? Set them back to default. If this is what you meant. That all or lots of other software files opens in Word. And this had to do with download a Registry folder from somewhere trusted site and run that with their instruction.
m
0
l
June 1, 2013 6:05:35 PM

Guanhao said:
maybe Extension Files Association in google might help? Set them back to default. If this is what you meant. That all or lots of other software files opens in Word. And this had to do with download a Registry folder from somewhere trusted site and run that with their instruction.


My issue is with all programs, I can't use the Open With menu at all.
m
0
l
a b $ Windows 7
June 1, 2013 6:05:55 PM

When you try the Open with -> Choose program, can you not browse to find your program of choice.



As far as what it is being called, you will see several places in the registry that will list MAGNET and they should also say what it is(MAGNET URI). Those keys also show what icon to give it as well as the program to open it. Problem is you may have to edit more than one key to get it all working.

I do NOT recommend editing the registry for new users as it can cause all kinds of issues. I am surprised that you did not get it auto solved with reinstalling your software to be honest.
m
0
l
June 1, 2013 6:11:10 PM

well the question is that he said all programs... even Windows basic programs? what about internet it self? you using another computer to post here? Try Revo uninstaller to remove the whole Bittorent software. Includes all directories and registries what it can find. Much better than Ccleaner.
And as @nukemaster said. It also be true that you have to edit more than one single registry line.
==
As you said here

"Rebooted and everything is fine until last night. I tried to download a file using a "magnet" link. Usually, BitTorrent would open and everything would be a-okay. But nothing happened. Wondering what is the cause of this, I scoured Google for an answer. Most responses were to right click and set the default program to whatever I choose. Now, I tried this, so many times. But whenever I try to select my program and hit "Open", it never appears on the default program list. I have noticed this: .torrent files are labeled as "Opera Web Documents" and will open in Microsoft word."

I cannot think of any other stuff except file association extension for the Label as Opera web documents that opens in Word.
m
0
l
June 1, 2013 7:07:12 PM

nukemaster said:
When you try the Open with -> Choose program, can you not browse to find your program of choice.



As far as what it is being called, you will see several places in the registry that will list MAGNET and they should also say what it is(MAGNET URI). Those keys also show what icon to give it as well as the program to open it. Problem is you may have to edit more than one key to get it all working.

I do NOT recommend editing the registry for new users as it can cause all kinds of issues. I am surprised that you did not get it auto solved with reinstalling your software to be honest.


I did try to follow some guides with editing the registry, and did some work myself, but with no success. According to regedit, eveything SHOULD be opening correctly, but it won't.

When I goto Choose Program in Open with, I can select the program I want from the Browse button, but it won't appear in the list.
m
0
l
June 1, 2013 7:19:58 PM

Guanhao said:
well the question is that he said all programs... even Windows basic programs? what about internet it self? you using another computer to post here? Try Revo uninstaller to remove the whole Bittorent software. Includes all directories and registries what it can find. Much better than Ccleaner.
And as @nukemaster said. It also be true that you have to edit more than one single registry line.
==
As you said here

"Rebooted and everything is fine until last night. I tried to download a file using a "magnet" link. Usually, BitTorrent would open and everything would be a-okay. But nothing happened. Wondering what is the cause of this, I scoured Google for an answer. Most responses were to right click and set the default program to whatever I choose. Now, I tried this, so many times. But whenever I try to select my program and hit "Open", it never appears on the default program list. I have noticed this: .torrent files are labeled as "Opera Web Documents" and will open in Microsoft word."

I cannot think of any other stuff except file association extension for the Label as Opera web documents that opens in Word.


I used that cool piece of software you shared and removed BitTorrent and reinstalled it. Still no luck.

It is worth mentioning that I have uninstalled Opera a bit ago. I may reinstall it, and uninstall it again to see if that helps. I don't know anymore.
m
0
l
a b $ Windows 7
June 1, 2013 7:23:11 PM

You don't need it to appear in the list. When you hit the browse button, you can find the desired program you want to open the file with, and then check the box to always use the selected program. That will set the program as the default to open that file type.
m
0
l
June 1, 2013 7:26:02 PM

Ok. Reinstalling and uninstalling with Revo Uninstaller did nothing, but I did check the registry items it was deleting, and .torrent WAS in there and WAS deleted.

Still, the selected program in the Open With won't show up.
m
0
l
June 8, 2013 5:08:06 PM

Still no answer and no fix. Are you guys sure you can't help?
m
0
l
June 8, 2013 6:01:13 PM

Jacob843 said:
Still no answer and no fix. Are you guys sure you can't help?


i'm sorry, i'm afraid i cannot help you in this case... Wise at the moment is that in case you need to reinstall your OS, please back up all your important documents and use software called Keyfinder run it as Administrator and print those key and keep it for re installation. Because even our Veteran member couldn't help you further.. leave alone me... so best is to do these stuff first and then contact me again if you don't have a Win 7 ultimate cd x64. i can provide CD but not the key. Just checked..
====
Cd is Professional versions... i don't think your key will work though for this time..
m
0
l
a b $ Windows 7
June 8, 2013 8:52:33 PM

You said you can browse to the program you want to open the file with. As I mentioned above, just make sure to check that box to always use that program you browsed to, and click ok.
m
0
l
June 9, 2013 10:51:16 AM

Ok. Well I am using two external programs to add BitTorrent to the list, but it still is a bit wonky. Since you guys seem to not understand my issue, I have decided to make a video of what is happening.


http://www.youtube.com/watch?v=QubYyMbSQhg
m
0
l
a b $ Windows 7
June 9, 2013 6:03:12 PM

Well, I DO see your issue, but can say something is very wrong. The reason being that if I follow your exact steps, any program I select does show up in the list right away.

The openwithadd option is a work around, but something seems to have messed with your system at one point or another.
m
0
l
June 9, 2013 6:06:34 PM

nukemaster said:
Well, I DO see your issue, but can say something is very wrong. The reason being that if I follow your exact steps, any program I select does show up in the list right away.

The openwithadd option is a work around, but something seems to have messed with your system at one point or another.


Do you have any idea of how to fix it or even what could have caused something like this?
m
0
l
a b $ Windows 7
June 9, 2013 6:29:38 PM

Honestly, I have never seen this before. All this data should be stored in registry, but I have never seen it get to a point like this.

You did not play with file permissions on the full drive at any time did you?
m
0
l
June 9, 2013 6:30:59 PM

nukemaster said:
Honestly, I have never seen this before. All this data should be stored in registry, but I have never seen it get to a point like this.

You did not play with file permissions on the full drive at any time did you?


Never did. No reason to, anyway.
m
0
l
a b $ Windows 7
June 9, 2013 7:21:40 PM

Try creating a new local profile, and see if the issue follows. If not, it's user profile specific, and you can re-create your profile.
m
0
l
June 13, 2013 3:45:21 PM

aford10 said:
Try creating a new local profile, and see if the issue follows. If not, it's user profile specific, and you can re-create your profile.


Mmkay. First of all, it was terribly lagging. I installed Bittorrent and went to TPB and downloaded a torrent using Internet Explorer. Well, I clicked on a magnet link and it told me the protocol was unspecified.

Should I try another torrent application or..?
m
0
l

Best solution

a b $ Windows 7
June 13, 2013 9:28:14 PM

You should not mention TPB to be honest as 90% of the stuff is illegal(I am just gonna assume you want to get a new Linux distro), but trying another program may not hurt.

The profile idea is a great one. Give that a go for sure.
Share
June 19, 2013 6:33:58 PM

Alright guys. Sorry for not replying ASAP, but I have been pretty busy with school.

Anyway, I tried to use a byond:// link and it didn't work. So this leads me to believe that it is not just magnet links affected by whatever is causing this.

I am using Google Chrome. I attempted to use the byond link in Firefox, and was brought up with a window allowing me to select a program (I picked BYOND), and I clicked OK but nothing happened.

I hope this is a clearer sign of what is my problem.

Thanks!
m
0
l
June 30, 2013 7:52:39 PM

After many hours of swearing and tears (almost), I have found an old registry backup, BEFORE I did the CCleaner.

I restored it and booted into my test profile, and it worked. Now to move EVERYTHING into that new profile. Can anyone suggest a program to do it or must I do it manually?


Thanks for all the help so far!
m
0
l
a b $ Windows 7
June 30, 2013 9:33:34 PM

If you want to move your personal files, you can just cut and paste them because it will be almost instant.

They will be under c : \ User \ Your name

It may be best just to cut and past the contents of the main folders(Documents/Pictures/ect) and not the folder it self(ignore the appdata folder, it has lots of stuff that you may not want).
m
0
l
July 1, 2013 9:04:42 PM

nukemaster said:
If you want to move your personal files, you can just cut and paste them because it will be almost instant.

They will be under c : \ User \ Your name

It may be best just to cut and past the contents of the main folders(Documents/Pictures/ect) and not the folder it self(ignore the appdata folder, it has lots of stuff that you may not want).


Alright, everything is transferred over. Thanks for the help so far.

Now, this is my final issue to tackle, since the new profile switch. I am trying to install Gyazo, but while installing, it gives me the error:

"Unable to execute file: http://gyazo.com/tour?ref=setup

ShellExecuteEx failed; code -2147221003.
Application not found."

I tried Google for a while and managed to link the error message to .NET Framework 2.0.

Alright. I went to Microsoft's website and downloaded the 64bit version of .NET Framework 2.0 SP2 and during installation, I got:

"You must use 'Turn windows features on or off' in the control panel to install or configure Microsoft .NET Framework 2.0 SP2."

I then went into Windows Features and only found Framework 3.5.1.

Am I missing something? (Also, if this needs to be a new topic, just tell me.)


Edit: It appears that the newest version contains 2.0, which I just found out on a website. But this still doesn't fix my problem.
m
0
l
a b $ Windows 7
July 1, 2013 9:16:39 PM

Sometimes when a program is installed it asks if you want to install it for ALL users or just the current one.

Did you try to reinstall the latest .net framework.
m
0
l
July 1, 2013 9:19:02 PM

"Same or higher version of .NET Framework 4 has already been installed on this computer."

Should I uninstall the current versions then try again? Worth a shot, right?
m
0
l
a b $ Windows 7
July 2, 2013 10:11:48 AM

I would give it a go just in case.
m
0
l
July 2, 2013 11:27:31 AM

nukemaster said:
I would give it a go just in case.


I used the "Repair" option and restarted my computer, and it works just fine now. Strange.

Thank you SO much for all your help. I can finally close this thread!
m
0
l
a b $ Windows 7
July 2, 2013 11:58:29 AM

Since aford10 had the idea to try another profile, I would recommend the Solution go to them instead.
m
0
l
!