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[SOLVED] [New BIOS Link Here] GTX-780 DX58SO (another other motherboard) Problems

Last response: in Graphics & Displays
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May 29, 2013 7:13:55 PM

Hi,

I recently purchased a GTX 780 EVGA 3GB model for use with a rig running a DX58SO Mobo (i7 980 CPU). The card makes the computer beep twice over a period of about 40 seconds to one minute, then beep twice quickly, then go to a black screen. (The previous card in the machine was a 580) I don't think it gets past or to POST, as even though the BIOS splash displays initially, if I press F2 nothing happens. The bottom of the display throughout normal booting shows number/letter combinations, and it is stuck at 5A now. I don't know what the first two beeps mean, but from my understanding the last two beeps are when a video card isn't recognized?

The card works perfectly fine in another machine (different Mobo), so I know it's not faulty.

Is the GPU compatible with the DX58SO? Everything looks like it should be. What would you recommend trying to get this to work? I'm stumped. I've tried everything I can think of, including updating to the latest BIOS, reseating the card, and various power adapters to the card. The power supply is 1000+ watts so it should be fine, as nothing in the machine is overclocked. I think I should also probably mention that the card does light up normally and the fan spins.


Thanks so much!
May 29, 2013 7:30:09 PM

BigMack70 said:
Get out your mobo manual (or download it if you don't have the hard copy anymore) and figure out what the 5A code means... mobo manuals typically list what the debug codes are for and it is often helpful for guessing what the problem might be.


Forgot to mention what that message means, sorry. 5A means "Resetting PATA/SATA bus and all devices." I don't see why that would relate. I'll also mention if I throw my old 580 back in, everything works just fine.
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May 29, 2013 7:36:49 PM

BigMack70 said:
What if you disconnect all your PATA/SATA devices and try getting to BIOS then?


Just tried it - makes literally no difference. Strange.
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May 29, 2013 7:59:23 PM

BigMack70 said:
boooooo that stinks

Have you tried putting the card in any other PCI-e slots?

If your comp works with a 580, I don't see why it wouldn't work with a 780. Very weird.


I contacted EVGA support and they said it was something to do with the vBIOS. They are going to see if they can recreate the problem and send me a new vBIOS to flash to the card by mid next week.


Thanks for your help though!
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May 29, 2013 8:15:42 PM

BigMack70 said:
Hopefully I don't have the same issue when my 780s come tomorrow :lol: 

Saw in some unboxings that EVGA sends a warning that you may have to update the vBIOS


Really? Do you have any idea where one could download an updated vBIOS for the card? This is my first EVGA product.

Thanks!
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May 29, 2013 8:19:14 PM

Make sure you update your motherboard drivers. That has been a common fix for issues related to the PCIe 3.0 vs. 2.0 interface.
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May 29, 2013 8:22:44 PM

17seconds said:
Make sure you update your motherboard drivers. That has been a common fix for issues related to the PCIe 3.0 vs. 2.0 interface.


Do you mean BIOS? I have that updated.

BigMack70 said:
EvanG2 said:
BigMack70 said:
Hopefully I don't have the same issue when my 780s come tomorrow :lol: 

Saw in some unboxings that EVGA sends a warning that you may have to update the vBIOS


Really? Do you have any idea where one could download an updated vBIOS for the card? This is my first EVGA product.

Thanks!


I don't right now... just saw in the newegg overview video of EVGAs 780 lineup that it includes a warning about how this is "cutting edge tech" or something like that and so may need a BIOS update.


Oh, okay. Thanks anyway!
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May 30, 2013 3:10:31 PM

@ BigMack70: It seems like there's more than one mobo having problems with the 780/Titan from Intel. I hope they fix this, take a look at this pretty new thread http://communities.intel.com/message/195996#195996

@ matto17secs: I can't even get to POST, but you are right I should be running the latest Mobo drivers.


UPDATE: Bad news. I contacted Intel and they said they have no plans for updating the BIOS on the cards mentioned in that post.

UPDATE 2: Good news. An EVGA product manager told me, "There is a new BIOS in the works that should fix this compatibility issue. (GPU BIOS) " And when I asked when it would be released he said, "Looks like we just got it. Stay tuned... " I will provide a link here once it is posted.
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