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Computer often freezes

My computer freezes about once a way, and usually when I'm watching YouTube videos.

Here's what happens:
1. Watching YouTube, suddenly whole screen freeze (like the explorer.exe froze), cannot press anything with mouse, the video is still playing in Chrome.

2. However, I can still alt tab to switch between tabs and other applications working.

3. If I ctrl+alt+delete, screen blacks out, and mouse becomes the loading icon, and I cannot do anything to get my screen back.

4. I have to press the power button, when I do that the monitor stops receiving signals from the computer instantly. But even after that, I can still hear the YouTube video playing.

5. Then I have no other options other than force shutdown.

It seems like after step 5, all my applications is still working normally in the background but I cannot do anything but force shutdown.

Can someone please help? This problem is starting to get annoying.

Thanks.
8 answers Last reply
More about computer freezes
  1. kori84527486 said:
    My computer freezes about once a way, and usually when I'm watching YouTube videos.

    Here's what happens:
    1. Watching YouTube, suddenly whole screen freeze (like the explorer.exe froze), cannot press anything with mouse, the video is still playing in Chrome.

    2. However, I can still alt tab to switch between tabs and other applications working.

    3. If I ctrl+alt+delete, screen blacks out, and mouse becomes the loading icon, and I cannot do anything to get my screen back.

    4. I have to press the power button, when I do that the monitor stops receiving signals from the computer instantly. But even after that, I can still hear the YouTube video playing.

    5. Then I have no other options other than force shutdown.

    It seems like after step 5, all my applications is still working normally in the background but I cannot do anything but force shutdown.

    Can someone please help? This problem is starting to get annoying.

    Thanks.



    A few quick questions
    1. Whats are your full system specs.
    2. Do you have anti virus installed? if so what and when did you last do a scan
    3. How much space do you have free on your C drive
    4.How olds this computer.
    The Doctor
  2. Hi,

    1-I would test it out with another browser.
    2-Is flash player up to date ?
    3-scan for virus with malwarebytes and roguekiller

    I sometime have flash player random crash since the last few updates, I think that's the problem so I would not worry.
  3. The_Doctor said:
    kori84527486 said:
    My computer freezes about once a way, and usually when I'm watching YouTube videos.

    Here's what happens:
    1. Watching YouTube, suddenly whole screen freeze (like the explorer.exe froze), cannot press anything with mouse, the video is still playing in Chrome.

    2. However, I can still alt tab to switch between tabs and other applications working.

    3. If I ctrl+alt+delete, screen blacks out, and mouse becomes the loading icon, and I cannot do anything to get my screen back.

    4. I have to press the power button, when I do that the monitor stops receiving signals from the computer instantly. But even after that, I can still hear the YouTube video playing.

    5. Then I have no other options other than force shutdown.

    It seems like after step 5, all my applications is still working normally in the background but I cannot do anything but force shutdown.

    Can someone please help? This problem is starting to get annoying.

    Thanks.



    A few quick questions
    1. Whats are your full system specs.
    2. Do you have anti virus installed? if so what and when did you last do a scan
    3. How much space do you have free on your C drive
    4.How olds this computer.
    The Doctor


    1. Windows 7 64 bit
    Intel i5-2500 3.30Ghz Quad core
    Intel BLKDH67BLB3 H67 LGA1155
    Corsair 2x2GB 1333Mhz
    MSi N560GTX-TI Twin Frozr II OC 1GB VRAM 256Bit GDDR5
    Seagate Barracuda 1TB 7200 RPM
    Antec TP-750 750W TruePower

    2. Yea, I have antivirus installed and did a scan yesterday and there isn't any virus.

    3. 321GB out of 931GB

    4. It's 2 years and 2 months old.

    Thanks
  4. dextermat said:
    Hi,

    1-I would test it out with another browser.
    2-Is flash player up to date ?
    3-scan for virus with malwarebytes and roguekiller

    I sometime have flash player random crash since the last few updates, I think that's the problem so I would not worry.


    I don't think its the flash player's problem because it didn't crash, the video was still playing even when my screen blacked out.
  5. Bump
  6. Sorry to bump again, but I need a solution, thanks
  7. Bump
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