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weird internet problem

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  • Internet
Last response: in General Connectivity
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May 31, 2013 12:32:20 AM

My friend has bad ping and his internet speed alters, each time someone else is on another computer. He changed his ISP thinking it might get better, but it did not. He was on wireless internet and his ping would jump to 400 sometimes, when his mom went to watch some internet show. When everyone is off, his ping is at a stable low of 60 and there is no internet problems. He has a 20 mbps download speed plan. When his mom is on the internet, it randomly goes to 3 or something and pings go to 200 and jump around to like 120 and 300. He changed his internet to a wired connection, thinking it will be better, but the same thing happens.

Anyone know what the problem may be? Thanks.

More about : weird internet problem

June 3, 2013 4:14:32 AM

Go to the routers webpage, usually at 192.168.01 or something to that effect.

Then check the quality of service (QoS) settings.

Also check, if possible, that each device gets a different IP address.
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