Sapphire 7950, No Display first day of build.

Darthbelch · May 31, 2013

Hello everyone just a quick question...
So yesterday I received everything for my new rig and went about building it only to discover that I get display through the integrated graphics on my board, but not at all through my card.

Quick rundown of my system:

3570k i5
msi GD-65 Gaming
Sapphire HD Radeon 7950
16gb ram,
850w psu.
Don't really see how the rest is relevant.

I have tried to go about updating the BIOS to my board but whenever I try to run the .exe from the msi website I get a weird windows error telling me that the version i'm running does not support the application and that I should check if I need 64 or 32 bit windows, which helps me in no way whatsoever.

Anyone have any suggestions? Or did I just get a bad card? Anyone have any experiencing with Newegg and this situation?

stealthwolf · May 31, 2013

installing amd catalyst drivers should work

JRAtk94 · May 31, 2013

Aiye, install beta 13.6 from the AMD website.
Keep us updated

Novuake · May 31, 2013

Reseat your GPU and its power connectors. Chances of a DOA are a lot lower than a simple missconnection.

ingtar33 · May 31, 2013

Novuake :

yep.

reset your bios as well. sometimes bios can be fickle and need a straight up reset in order to detect a new gpu.

Darthbelch · May 31, 2013

Posting from my phone so bear with me. Have been working on this for a while now, I have reseated the card, installed the catalyst drivers...switched around the 2x6 pins. My board has a bios switch on it and I've tried simply switching it over and nothing. The msi live update is atrocious and the bios updater just refuses to run on windows 7 home x64. I feel like the bios is the solution here it seems to have worked for others with the same problem.

ingtar33 · May 31, 2013

Darthbelch :

this may sound stupid, but have you tried to update the bios from inside the bios?

Darthbelch · May 31, 2013

ingtar33 :

Yes I have, the built in update does not seem to like any form of internet connection. The MSI updater inside the bios just will not work

ingtar33 · May 31, 2013

... you can't just download the bios update, save it on your pc, then open it from inside the msi bios off your hard drive? that's a feature Asus has had for like 15 years. i know gigabyte will do it that way too.

Heck, for almost 20 years now you could dl a bios update, save it to a disk and load it up into the bios.

smeezekitty · May 31, 2013

Some BIOSes let you select onboard vs PCI-E.
Make sure it is set to PCI-E.

Darthbelch · Jun 1, 2013

Yea, so I had to step out for a while to take a friend to the ER, everythings okay but I'm back it now. Came home and messed around with the BIOS, figured out what I was doing wrong and flashed it to the file that I downloaded from the MSI support site and still nothing. I'm completely at a loss now

ingtar33 · Jun 1, 2013

Darthbelch :

sounds like a bad card at this point.

Darthbelch · Jun 1, 2013

Update: So I just threw in this GTX 625 just to see if anything would register on that slot, booted up first try no problems. So I'm gonna go out on a limb and say this is a DOA 7950.

ingtar33 · Jun 1, 2013

Darthbelch :

yep... only 2 possibilities at that point. 1) bad gpu, 2) bad psu. since you don't seem to be having any of the symptoms of a bad psu i'll say it's pretty clear the gpu is DOA.

Novuake · Jun 1, 2013

Darthbelch :

Its possible. Unfortunately it does happen from time to time.

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Sapphire 7950, No Display first day of build.

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