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Unknown device driver problem

Last response: in Windows XP
May 31, 2013 7:23:17 AM

I have one unknown device that Device Manager is showing but i can't find what device this is. Clicking on device properties doesn't show anything, only "Unknown device". I run scan with SlimDrivers and Driver Genius but they didn't find any missing drivers. I also use windows xp installation CD and tried to update the device from it but it didn't find drivers there.

How to find what device this is?


May 31, 2013 8:21:24 AM

Are you using any usb connected devices?

May 31, 2013 8:50:44 AM

Only mouse.
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a b \ Driver
May 31, 2013 9:01:20 AM

What kind of PC is it?
May 31, 2013 9:58:17 AM

Laptop Toshiba Satellite A205-S5812.

Is it possible this to be false notification? I don't think i have missing driver otherwise the driver scan programs that i used would detect it.
a b \ Driver
May 31, 2013 10:03:18 AM

Go to the Toshiba website and make sure you have all the latest drivers.
a b \ Driver
May 31, 2013 11:06:17 AM

What's the device's Hardware ID? (Details tab for the device properties)
May 31, 2013 11:28:48 AM

Under hardware ID it doesn't show anything, only under Device Instance ID

Best solution

a b \ Driver
May 31, 2013 11:51:58 AM

That's a leftover from Superantispyware. The uninstaller doesn't always remove all the pieces. Your best bet is to reinstall SAS then uninstall it again.
May 31, 2013 12:40:46 PM

Thanks! I actually uninstalled SuperAntiSpyware recently but didn't know that this unknown device could be related to it.

By the way, is there sites where can i check for driver information by hardware id's?
a b \ Driver
May 31, 2013 1:02:21 PM

Just google the ID