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Nvidia GTX 460m FPS issues

Last response: in Graphics & Displays
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May 31, 2013 10:13:37 AM

I bought an Alienware M17xR3 laptop a year ago,
2720qm 2.2ghz (3.3 turbo)
8gb ddr3/5? ram
1.5gb Gtx 460m ddr3/5?

used to run everything great, 60+ fps in most games easily,
rift was 40fps on ultra, dippe to 20-30 in high pop/raid areas

had to reformat, reinstalled all drivers, bios etc from dell site
now getting poor performance

lucky to get 30fps in any game, 10 fps in rift, on low custom settings, low population area, no spell or view distance for where i was,

cutomized nvidia setting to ensure max performance, use of nvidia card etc..
followed all steps provided by alienware, they are at a loss, and have currently been waiting over a week to hear back from the tech support they pushed me through to. did a full cleaning inside the laptop, double checked all settings to ensure max performance etc..

not sure why it wont go any higher, even diablo 3 im lucky to get 18fps, or 5fps in multiplayer past act 1

wow used to run 80fps on ultra, now im lucky to get 30fps on low settings

set cpu priority to high, tried setting games to dx9/dx11, no overheating issues, properly switched to nvidia card when gaming etc etc..

realy at a loss, cant seem to find anything to help me out

I can post an updated Dxdiag when i get home, for some reason the first one I grabbed while running a game wasn't listing the nvidia card, even though it said it was being used
a b Î Nvidia
June 1, 2013 2:16:37 AM

Is the device manager listing the card and what is the status?

That drastic drop after just a format seems to be weird and I guess the card is not properly configured.
Open Device Manager and go to video adapters, there see if it is listed there, double click it and see its status.

Please post it here. Furthermore you can verify it in GPU Z too.
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June 3, 2013 4:49:59 AM

luckiest charm said:
Is the device manager listing the card and what is the status?

That drastic drop after just a format seems to be weird and I guess the card is not properly configured.
Open Device Manager and go to video adapters, there see if it is listed there, double click it and see its status.

Please post it here. Furthermore you can verify it in GPU Z too.



finally got an answer from Dell about it, went through and reconfigured everything, checked status and bios/vbios updates and ran benchmarks on it.. laughable results. they will be replacing the video card, as it seems to be shot, benchmark performing at about half of what it should, and overheating issues, with a clean system. could be in need of repasting, but they are happy just to replace them. same with the second laptop :p 

all's well with warranty i guess. incoming "new" video card (haha), but so long as it performs well i dont mind. called it in friday, should get a call today to set appointment for tech to replace :) ,

on a side note, their customer service is fantastic where I am, havent had any issues, and they are quick to get things fixed, replacing card, heatsink and fans in one shot, think it took a whole 2 hrs from start to finish for both lappy's
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a b Î Nvidia
June 3, 2013 5:19:16 AM

I am also very satisfied of Dell customer service. That is the reason I have my laptop just from Dell .. :) 
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