White screen/Black screen suddenly while playing games

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Pyromatic

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May 31, 2013
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10,510
Hey guys!

My computer fairly new but for some reason when I play starcraft 2 or Tera I suddenly get a white screen but my machine continues to run but audio is muted. Forcing a restart to get it working again. I made a few changes with the fans in the machine thinking it was an overheating problem but while watch the temperatures it only ever reached 50 degrees max playing those games. However when I changed the fan settings instead of seeing a White screen instead I got black screen. I'm not sure if that's any improvement...

My specs are:

Palit Geforce gtx 660 TI
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
8gb Ram
Asus P8B75-M Motherboard

I have used furmark and I only ever achieved a max temp of 60 degrees there and not even a white screen or black screen popping up.

Thanks for any help guys!
 
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luckiest charm

luckiest charm

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Jun 1, 2013
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That sounds more like a game incompatibility problem with your system or bad files. It is not a hardware issue I guess.
Try running another game (possibly which would push your system to its limits like GTA IV or Crysis 3, etc. See if same thing is happening there as well.

Also make sure you have Directx and Microsoft C++ Runtime Libraries installed (Re installing never harms). :D
Further, you can also try to run the game in compatibility mode with Windows XP SP3 and running as admin. I have heard many times this works.
 
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Pyromatic

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May 31, 2013
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10,510


Ah okay thanks for the reply! Really appreciate it!

I'll try to re-install Directx and Microsoft C++ Runtime Libraries as you said and try the compatibility settings

Report back soon
 
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Pyromatic

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May 31, 2013
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Did both, video card is properly installed as far as I can see as well as completely re-downloading and re-installing Starcraft 2. Still getting the white screen issues.
 
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Pyromatic

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May 31, 2013
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10,510


Every other game I have has not experienced these issues. Simcity, League of Legends, Rome: Total war, etc

However I think after following your earlier suggestions the white screen seems to be happening far less frequently than before on starcraft 2.
 
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luckiest charm

luckiest charm

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Jun 1, 2013
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Well that could be because system is heating up. You can try adding a good cooler to keep temperatures low to almost stop white screen. :)

If you are satisfied you might want to pick as solution as it will help others solve the same issue too.
 
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