BSOD 0xA0000001 error

Toggle sidebar Toggle sidebar
K

karanmalushte

Honorable
Jun 1, 2013
6
0
10,510
Hello all,

I have been facing this problem since the last 4 months. the BSOD error says 0xA0000001.

Initially i got BSOD while rendering on 3ds Max and Vray. But now even while my PC is idle it crashes down. What could be the reason causing it?

My desktop configuration is as follows:
Windows 8 OS 64 bit
AMD Phenom II x6 1090T processor 3.2ghz
ASUS Motherboard : M4A88TD-V Series
HIS Ati Radeon 6950 2GB
8 GB DDR3 G.Skill Ripjaws
2 nos of 1TB HARD DISK
 
Sort by date Sort by votes
Vyrisus

Vyrisus

Honorable
May 31, 2013
111
0
10,710
What is the wattage of your PSU and how old is it? It's been my experience that PSU's are one of the more likely culprits on the hardware side to cause the behavior you're talking about. Bad RAM is another.

You can test your RAM for errors with a program called Memtest. Also, there is a program called WhoCrashed that will analyze the crash dump files in your system folder and tell you which software/driver initiated the BSOD. Still, even if you know which driver went berserk and caused the shutdown, it still could very well be a hardware issue since malfunctioning hardware often causes software to act erratically.
 
Upvote 0 Downvote
K

karanmalushte

Honorable
Jun 1, 2013
6
0
10,510
Thanks a lot on your reply. My PSU is 850watts and I had built this desktop in 2011 Jan. let me just have a look at the memtest to check on my RAM. And also with WhoCrashed to check on the problems. And I' ll get back to you.

Thanks once again
 
Upvote 0 Downvote
K

karanmalushte

Honorable
Jun 1, 2013
6
0
10,510
I just checked my dump files through WhoCrashed and this is what I could get from their Analysis.

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 31/05/2013 16:31:52 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\060113-32916-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x223E2)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
Upvote 0 Downvote
Vyrisus

Vyrisus

Honorable
May 31, 2013
111
0
10,710
Try this fix. It worked for me when I was using a 7850 and started having bsods during games. Before you attempt it, make sure you uninstall your current drivers first. I use atiman to uninstall drivers and it works well for me. You can also use Driversweeper. After you've done that, move onto the following steps:

Step 1: Download and install the latest ati graphic driver.

Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.

Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.

Step 4: Copy the file to your Desktop directory.

Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.

Step 6: Change the directory to Desktop by typing chdir Desktop.

Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or, expand -r atikmdag.sy_ atikmdag.sys

Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

Step 9: Restart your computer

As I said, this fix worked for me when I was having bsod issues with atikmdag. I can't guarantee it'll work for you as it could be something at the driver level (which these steps would fix) or it could be something at the hardware level (obviously these steps would not fix malfunctioning hardware). Give the above fix a shot and see if it works. If it doesn't work we can proceed from there.
 
Upvote 1 Downvote
xs1

xs1

Distinguished
Mar 27, 2014
3
0
18,510


i too have een getting this error, mainly since i added my new video card.. (radeon R7 200 ser.)
 
Upvote 0 Downvote
K

Konstantinos Zarkadis

Reputable
May 25, 2014
1
0
4,510
I'm getting the same error. I bought an ATI HD7790 2GB a month ago. When I put it on my motherboard and opened my pc, drivers couldn't be installed automatically so i installed them by the cd i was given inside the video card box. Everything was fine since today. I moved my pc to my friend's house and every time i tried to open my pc after putting my password and waiting a few seconds on desktop screen, the blue screen would appear with the same error. I really dont know what's wrong, if it's a video card problem or anything else, but i really need my files on that HDD and i can't format right now.

Sorry for the big post. I hope someone has a solution or can tell what he/she has done.
Thanks in advance.
 
Upvote 0 Downvote
M

Matthew Dlabal

Reputable
May 24, 2014
3
0
4,510
I'm having the same exact issue almost, except it doesn't crash during a game. It happens when I'm watching youtube or similar videos. Bluecreenviewer says it's my graphics card also. Same error you're getting. I can't figure it or either.
 
Upvote 0 Downvote
2

290x user

Reputable
Jun 12, 2014
8
0
4,510
Got same issue with Club3D R9 290x. Tried another card. Same issue.

Tried same trick as stated above with the atikmdag.sy_
ATI suggested me to try 13.12 drivers. Didnt work
Tried 14.4 and 14.6 drivers
Reinstalled W7
Used ASUS Gpu tweak for max de 2D clocks since it only happends in idle, IE, Youtube of simpel games (never in BF4 or Watch_dogs).

Always same 0xa0000001 with same minidump about atikmdag.sys.

My old HD5850 has worked without any issues for 6 years. Not even AMD or Club3D can give me a solution.
 
Upvote 0 Downvote
M

Matthew Dlabal

Reputable
May 24, 2014
3
0
4,510
I did a fresh install of Windows.
Reinstalled my graphics card (Not from the CD)
Downloaded the latest beta driver.
It's been about 2 weeks since I've had a BSOD.
I'm keeping my fingers crossed.
Also, has anyone had performance issues? The only two games that have framerate drops are Assassins Creed Blackflag and Farcry 3... Thief works great along with 100's of other games.
I shouldn't be having these issues.
I'm very disappointed with this card.
 
Upvote 0 Downvote
M

mlaspider

Reputable
Jun 28, 2014
1
0
4,510
Here is what I did and it worked. No more BSOD... If you are using intel or AMD you MUST update your drivers. Regardless of the brand. See I found out after doing lots of research online. The brand program does not have the system to update your drivers the CD it comes with only had the drives since they released their product. My drive was 1 version older that came with the CD and after I went to google and searched AMD driver it took me to http://support.amd.com/en-us/download

Please do not use auto detect use your AMD Catalyst control center to find what verson software and hardware you have and go through all 5 steps and after installing your new driver it should work properly.

Thanks,
Good Luck !!!




 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
This error is not a window error, it is a error most often generated by the AMD graphics card when the graphic card does not have enough power for operation in 3d mode. (even brower with hardware acceleration enabled)

it is cause because the card will draw power directly from the PCI bus then use a external connector directly to the power supply for its additional power that it requires for 3d mode. If the external power is not connected, broken (no power from the leads) or is slightly underpowered you tend to get this error generated and the system will bugcheck.

the only real fix is to confirm the connection is good, that the power is good and your power supply is of the correct rating.

renaming your drivers will not help, that assumes that they are corrupt and that simply is not the case. Also, any manual update of the drivers are later wiped out when you reboot anyway.
if your system power is marginal, you might be able to reduce the power requirements by reducing the load. (remove load from the power supply, maybe underclock your graphics, make sure the GPU fan is working and no dust in it, remove HDD that your are not using. Best solution is to get a quality power supply with a excess power rating for your system.
 
Upvote 0 Downvote
2

290x user

Reputable
Jun 12, 2014
8
0
4,510


Thanks for the tips. I tried both, but they did not work for me. I bought a new PSU, hope it will solve my problem.
 
Upvote 0 Downvote
2

290x user

Reputable
Jun 12, 2014
8
0
4,510


I own a 600w PSU that did not have an 8 pin power cable for the GPU, so I used a 2xMolex to 8 pin converter cable to power my GPU. I think this is my problem. I ordered a 850w PSU with 4x 12 volt rails and seperate 8pin and 6pin cables. Hope it will solve my problem. Will post the result here.
 
Upvote 0 Downvote
G

GiveMeAName

Reputable
Jul 8, 2014
5
0
4,520
im gettin same issue now on a 290, very random, no pattern to it

anyone confirm if new psu fixed it ?

somewhat concerned as im on a 1kw already but it is 2 years old atleast.
crossfire 5870's which drew more power than the 290 though worked fine, im just thinking its more to do with the drivers than anything else
 
Upvote 0 Downvote
2

290x user

Reputable
Jun 12, 2014
8
0
4,510


I've changed my PSU, MB, RAM, CPU and HDD and now the problem is gone. I don't believe it is an issue with the GPU or the driver. My gues would be it was the PSU.
 
Upvote 0 Downvote
2

290x user

Reputable
Jun 12, 2014
8
0
4,510
Hi,

It was not the PSU.

Here's a recap of my experience using the R9 290x GPU.

I have the same problem. R9 290x GPU. Got the BSOD with eror code 0xA0000001 and atikmdag.sys dxgmms1.sys and ntoskrnl.exe.

System only crashed when playing Flash games (Hearthstone Heroes of Warcraft), Youtube, Internet explorer, Flash websites. Never in games like BF4 or Watch_Dogs. I can replicate the BSOD when playing Hearthstone.

Things I've done so far.

- Reinstalled Windows 7 (about 10 times)
- Drivers 13.2, 14.4, 14.6 (with and without CCC)
- Tried my friends GPU (same model R9 290x)
- Bought new CPU, PSU, MB, Ram, HDD. (was planning on that anyway).
- Tried the atikmdag.sy_ trick (found on some forum)
- Tried different VBIOS versions and release dates (Asus, Club3D). They are all the same anyway/
- Tried the UBER mode on the GPU
- Tried with fresh W7 install, 14.4 driver and Hearthstone ONLY, still BSOD.

Yesterday I got my 1st BSOD since I build my system. By watching a youtube video. Same BSOD as I've had since I bought the R9 290x. Always the same error codes in minidump and bluescreenview.

At this point I'm able to say it has nothing to do with any of my hardware (except GPU itself) since I've bought a complete new build and still have the issue. BSOD happends with all driver versions I could find.

So either both the GPU's I've tried are defect, all the drivers are bugged, or the VBIOS of the GPU is just bad.
The BSOD only happens when the GPU is not doing much. GPU-Z it works at about 600mhz.

Contacted AMD, they suggested me to try all the tings I've allready tried or to RMA the card.
But I'm pretty sure they'll send the card back after a few weeks saying the card if working correctly..
 
Upvote 0 Downvote
G

GiveMeAName

Reputable
Jul 8, 2014
5
0
4,520




I seem to have resolved my issues, ive removed all of ccc and the other ati guff, along with the wddm, granted there is still ati driver installed but its just the driver version 14.100.0.0

I also installed msi afterburner and turned ulps off and enable keep current voltage continuous.

I bought an entire new pc other day thinking it was my psu, and im still running my old pc and config atm and no issues since doing the above.

before tabbing minecraft as an example would cause it to crash, this is no more !!

cheer
 
Upvote 0 Downvote
JakeThaSnake007

JakeThaSnake007

Reputable
Aug 4, 2014
238
0
4,710


how did you get rid of WDDM? and when you uninstalled the CCC stuff you uninstalled the HDMI audio stuff and all just leaving the driver itself? I am also having this BSOD with a 7850. I have been shooting at this all week. I bought my 7850 used for $99. It's the ultra OC edition. For an older card I am impressed with it running BF4 on ultra. It is just the BSOD that sucks! It is generally right when the game starts. If it doesn't BSOD right away you can play for hours. I also BSOD'd just googling a couple of times. Really random and BS!!!! I have 90 days to return the card. If I cant resolve it in a couple of weeks I am going to return it. I also just finished troubleshooting a bad stick of RAM that was giving me a BSOD on cold boot only. Was weird I could put the CPU to sleep mode and run for days with no BSOD. But if I turned it off for more than 10 min. It would BSOD on boot like twice in a row then would boot to Windows. I am completely sick of seeing blue screen errors!!!! Hit me back bro!!
 
Upvote 0 Downvote
H

Havaden

Reputable
Sep 3, 2014
1
0
4,510
I have the exact same problem with my r7 260oc. It only bluescreens when playing video or other easy tasks, never in steam games. Its not a fix, but i reduced the frequency of the bluescreens by only installing the drivers and msi afterburner with locked voltage. No CCC or Gpu tweak
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom