Windows 7 random freezing.

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RealityOne

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Jun 1, 2013
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10,510
First of all, let me give some details. I built this PC back in September and I have had smooth sailing until now and I'm racking my brains trying to figure out what it is.

Recently my system has been locking up/freezing and would have to be restarted/turned off to get it to work again, it never recovers from this freeze, this freeze is also accompanied by a constant droning sound from my headphones if I manage to catch the freeze if I'm at the PC, the sound eventually subsides if I leave it in its frozen state for long enough. Looking at the event viewer also entails nothing which is making me think that it's a hardware problem. These freezes feel like they happen the most when I'm away from the PC, but that might be because I'm away from the PC for a long time.

I'll leave a list of things that I've tried but nothing has fixed it.

*Registry clean ups
*File cleanups, and disk optimization
*Updating drivers/bios/chipset
*Disabling any device I'm not using
*Disabling all services I don't need
*Uninstalling the antivirus
*Disabling unneeded features in my anti virus
*Allowing all programs access
*Checking for viruses (none found)
*Bios settings reset
*Disabling all power saving options
*Disabling problem solution finder
*Chkdsk /f and /r
*Sfc /scannow

I think that's about it, I'll leave my system specs too.

Motherboard: Asus P8Z77-V LX
PSU: Corsair TX650V2 Enthusiast Series 650W
GPU: GTX 670
CPU: i5 3570k
HDD: A very old 500gb HDD that I've had for many years.

I think that's everything, if I've forgot something you need the please tell me, I'll put it in straight away. Feel free to ask about anything and I'll answer, any help with this is greatly appreciated.

If you're wondering why I've not ran a Memtest it's because I don't have any discs right now and won't be able to get any soon.

I just need a little bit of insight into this, is this most likely a hardware problem or is it software related?

EDIT: Just to let you know there doesn't seem to be a pattern to this either, it can be less than an hour to 3 days at a time, also I've been hearing a little bit of sound distortion in my music and people's voices in TS etc. It doesn't last for that long but it might be related.
 
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yoji

yoji

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Jul 1, 2011
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Had you changed anything when it started to happen? is it worth rolling back to a time prior to when it started.. just to see if it fixes?
May be start up in safe mode and leave it....see if it remains stable?
If it may be sound.. (drone sound when freeze and perhaps some distortion) uninstall sound drivers and run it for a bit with no sound.. see if it remains stable.
Look again at event logs.. at time.. look for software/driver issues.. not just hardware..
Presume you are fully up to date in terms of Microsoft service packs and patches? (even they had a recent patch with messed up PCs' .. but not in your way.. but its fixed now with subsequent patch.. so you do need be up to date with MS patches).
And may be run your HD supplier scan tool to double check you HDD.

Anyway - some idea on where you might look.
HTH
Cheers
 
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R

RealityOne

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Jun 1, 2013
2
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10,510


The only error I'm getting in event log around the time of the crash is this.

The server {14083C53-B8E7-48E4-9320-811F3478C4A4} did not register with DCOM within the required timeout. I don't think this is related to anything (but it might be).

As far as I know I've not made any drastic changes to my system recently and yes, I'm fully updated with all the windows patches, I'll try the sound driver disable and the safe boot option and see where that leads me.
 
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Nikkeftw

Nikkeftw

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Jul 19, 2013
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I am experiencing random unexplainable freezes like you. I have put my computer through a great deal of testing, non if which seems to give me any answers.

The freezes only occurs when I am idle. Scrolling the web, reading, will tricker it. It NEVER happens when i listen to music or watch a video of any sort, VLC/YouTube you name it. Only idle webbrowsing trickers it.

In my search of a solution, i see many people have the same issue. What we all have in common I have noticed, is QUAD Core CPU's. Not that i can prove this has anything to do with it, but my old Core2Duo ran perfectly and still does.

Microsoft came up with this solution:
http://support.microsoft.com/kb/2575077
I havent tried it yet. Since this same OS worked perfectly on my Core2Duo, i think its something else.

Now i just tried this fix since it was fast and to me, logic:
http://forums.logitech.com/t5/Mice-and-Pointing-Devices/Fix-USB-Mouse-for-Vista-and-Windows-7-Freeze/td-p/404740
I saw several people mentioning this might be a problem, so my thought is, its a combo of QUAD core motherboards and Win7.

I will idle browse and see how it goes, and come back with response :)
 
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Lesquatteur

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Nov 3, 2013
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10,510
Hi,

I think other users encountered the same problem, but i can't see any any valid miracle/solution. Let me explain :

i'm encoutering a problem since few days, my operating system is randomly freezing after half an hour, sometimes more. It's not an instant freeze : main application comes unresponsive, i've generaly few seconds to close one more application, not more. Ctrl+alt+del doesn't work. Mouse continue to move correctly, but buttons doesn't have eny effects.

My windows is a 7 64bit edition.

what i did before problem appears :

- update nvidia graphic driver GeForce327.23 to GeForceR331

What i did after problem appears :

- checked eventviewer : no critical errors, few recurrent warnings : reset to device device raidport0 was issued (error 129 on "iaStorA" source). This event occurs since few months.

- nvidia update downdated to GeForce327.23

- Intel Sata driver updated to the last => doesn't work : I got BSOD with IRQ_NOT_LESS_OR_EQUAL
- JBmicron sata driver updated
- Bios updated to the last
- Tried to change AHCI intel sata driver to Microsoft standard's ahci driver
- checked disks and file system integrity
- disabled USB and mouse power management
- checked in windows safe mode if problem occurs : true
- swap sata cables on motherboard, swap ports
- swap graphic card PCI express port
- update windows

After it froze, if i do a simple "reset", AHCI device are not detected by bios. I need to do a cold reboot to detect my drives again.

You need to know it's not the first time i have problem with sata controller.Few months ago, operating system instantly froze at some times. I used to change Sata cables and it works.

I don't know what to do now, next step is to set up a new windows install, but as it didsn't worked in safe mode i'm not sure it should repair it.

I have open a case to asus technical support too.

Have any idea please ?

thanks for any feedback you should give me on that case... and sorry for my basis english :)

NB : my hardware :
- MB : Asus P7P66D LE
- Intel Core I5 750
- 6 GB corsair DD3 1600 Mhz
- MSI Nvidia GT660
 
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valentino dragone

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Dec 12, 2013
1
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10,510
i had the same sh! t yall havin. after a busted cpu... i wondered about coinciding vibrational frequences of different parts of MB... so i ran a screen record with some finalwire freq graphs.... and why it seemed to tell me nothing at first... i remembered a lecture from school explaining the vibrational resonance of 2 atoms that vibrate/oscillate / conduct an exact same frequentie or a frequentie wich has opposite trogs and peaks making it interpolair... the second notion states that whenever a trog meets a peak of another.... the path of origin is cutoff because of destructive interference... making the outcome of both of thevibrating atoms actually glitch away beyond the event horizon of the avtual moment in time the collision occurs. making it impossible for your MB to process its data. resulting in its entirity (because of it being a machine based on actualizing events) to become stack underflowed. so you will get nomore New data
the data actually cuts off into the future where it is not yet retrievable right now... i couldnt believe it myself. but if you Turn on clock scew and make sure your memory is realloc ted... youll see just how true this theory is
 
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S

syoo

Reputable
Feb 24, 2015
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4,510


Actually, I use chrome and disabled hardware acceleration, but as soon as I restarted, Windows freezed right when I logged in... So I think it's not the proper answer...

I have the same issue on a DELL Latitude e4200 w/ w7, and the crashes are very random, also I noticed that this laptop would shut down without any warning or error, it just shuts down and restarts... Its confusing since it was working completely fine and one day of a sudden it started giving trouble

Safe mode seems to be working tho, so I guess the problem is in some windows config file... will keep a look into it and keep you guys posted, will be thankful if any of you gives the answer :)

 
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