Got a Bug need some help

thunderguy85

Honorable
Jun 1, 2013
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0
10,510
got a bug or more on my laptop. it wont let me download upgrades, pnp mouse wont work, audio is gone, drivers wont download, work right or are missing, wireless doesn't work have to lan it. I want to wipe it clean and start over. whats the best way to do that.


laptop is a vio vgn-aw310j proc: intel(r) core(tm) 2 duo cpu t6500 2.10ghz each
ram: 4gb os: vista 64bit vista home premium
 

TenPc

Honorable
Jul 11, 2012
2,471
1
11,960
There are no update for Vista Service Pack 1, that was shut down back in 2012 by Microsoft, you'd need Vista Service Pack 2 to obtain updates.

Otherwise, go to the Sony Vaio webiste and download the drivers direct however, not all models have drivers available, better to try to solve the issues at hand using the suggestion by snorizio.

Whatever you do, don't format the hdd.