the only format action is to "erase this cd-rw"...i click that, the cd writing wizard appears that it is ready to erase the cd-rw disc in the drive. i click next but the wizard says it cannot finish erasing the disk and has stopped the process...if you would suggest to update the cd device driver, i already did that...but none of all the actions i did solve my problem...
but i do appreciate this thread...and your suggestions mr. kenrivers.