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Vapor-X HD7970 GHz Edition 3GB Persisting Graphical Errors, Please Help

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Last response: in Graphics & Displays
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Anonymous
June 3, 2013 5:52:02 AM

Hello all!

I recently purchased a Sapphire Vapor-X HD7970 GHz Edition and within a few days started noticing graphical anomalies such as ripples and flickering. Having posted on Tom's Hardware we came to the decision that I had a faulty card and it has since been replaced with a new 7970 but the issue has persisted.

Since then, following advice from Tom's Hardware I have:
- Reset my CMOS
- Reset my CPU Overclock of 4.4GHz
- Tested previous Catalyst Control Center versions (12.2 and 13.1)
- Tested Beta versions of Catalyst Control Center (13.6 Beta)
- Performed a fresh install of current Catalyst Control Center version (13.4)
- Tested the GPU on my secondary PCIe slot (x4 speed)

I am running out of ideas as to what the issue could be :-(
Any suggestions would be deeply appreciated!

OS: Windows 8 Professional 64-bit
MoBo: ASUS P8P67
CPU: Intel i5-2500K @ 3.3GHz
RAM: 8GB SAMSUNG DDR3 @ 1333MHz
GPU: Sapphire Vapor-X Radeon HD7970 GHz Edition 3GB
PSU: Corsair 650W TX650 V2-80 Plus
Cooler: CoolerMaster Hyper 212 Evo


Thanks in advance for your help,
Conor
Anonymous
June 3, 2013 6:51:17 AM

Currently running MemTest86+ to see if it is a RAM related issue
Anonymous
June 3, 2013 11:16:15 AM

As of right now I have passed three full MemTest86+ tests with no errors. I don't think it is my RAM.
I am all out of ideas now :-(
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Anonymous
June 3, 2013 2:16:28 PM

Okay guys, I have:

- Reset CMOS
- Reloaded BIOS 'Optimised Defaults'
- Underclocked GPU
- Tested Memory
- Ensured PSU is running properly
- Tested secondary PCIe slot on MoBo
- Trialed Past CCC versions and Beta versions
- Fresh install of current CCC version, including driver wipe with CCleaner

What else is there for me to troubleshoot?
Please help, getting desperate now
Anonymous
June 3, 2013 3:14:45 PM

Underclocking seems to have improved the situation but not solved it entirely, same thing occurred with original card
June 3, 2013 7:06:48 PM

Over the course of the previous thread, and afterwards, through a long PM exchange, we have done the following, in no particular order, to diagnose the OP's problem:

1. Undone his CPU overclock (finally, after much wrangling with a stubborn ASUS BIOS).
2. Underclocked the GPU.
3. Run memtest and discovered no errors.
4. Ruled out overheating.
5. (Tentatively) Ruled out a bad PSU.
6. Tried several different versions of AMD drivers.
7. Tried a different PCIe slot on the OP's motherboard.
8. Tried a different GPU altogether (HD 6770, in crossfire no less).

Number 8 in the list above appears to have worked; the OP reports no artifacts in Furmark using the HD 6770, which suggests to me that the 7970 is dodgy (which would be a rather large coincidence, given that he already replaced the card once).

He will run a couple of different graphical benchmarks tomorrow. If anyone else has any insight, it'd be greatly appreciated. I'm about out of ideas, except that the OP should RMA his card.
June 4, 2013 5:43:29 AM

Fulgurant said:
Over the course of the previous thread, and afterwards, through a long PM exchange, we have done the following, in no particular order, to diagnose the OP's problem:

1. Undone his CPU overclock (finally, after much wrangling with a stubborn ASUS BIOS).
2. Underclocked the GPU.
3. Run memtest and discovered no errors.
4. Ruled out overheating.
5. (Tentatively) Ruled out a bad PSU.
6. Tried several different versions of AMD drivers.
7. Tried a different PCIe slot on the OP's motherboard.
8. Tried a different GPU altogether (HD 6770, in crossfire no less).

Number 8 in the list above appears to have worked; the OP reports no artifacts in Furmark using the HD 6770, which suggests to me that the 7970 is dodgy (which would be a rather large coincidence, given that he already replaced the card once).

He will run a couple of different graphical benchmarks tomorrow. If anyone else has any insight, it'd be greatly appreciated. I'm about out of ideas, except that the OP should RMA his card.


Here's two things that I would try if it hasn't been done already.
1. Format HDD with a fresh install of Windows 7 (my preference for no major reason is Pro x64) - Windows 8 in of itself could be the problem.

2. If that doesn't work, make sure cooling is really working properly (although I doubt this is it, the stock coolers should be fine).

3. If all else fails, try the 7970 in a different motherboard.

My experience with these kinds of problems almost always come down to OS and/or mobo.
Anonymous
June 4, 2013 7:16:37 AM

Mr_Majikat said:
Fulgurant said:
Over the course of the previous thread, and afterwards, through a long PM exchange, we have done the following, in no particular order, to diagnose the OP's problem:

1. Undone his CPU overclock (finally, after much wrangling with a stubborn ASUS BIOS).
2. Underclocked the GPU.
3. Run memtest and discovered no errors.
4. Ruled out overheating.
5. (Tentatively) Ruled out a bad PSU.
6. Tried several different versions of AMD drivers.
7. Tried a different PCIe slot on the OP's motherboard.
8. Tried a different GPU altogether (HD 6770, in crossfire no less).

Number 8 in the list above appears to have worked; the OP reports no artifacts in Furmark using the HD 6770, which suggests to me that the 7970 is dodgy (which would be a rather large coincidence, given that he already replaced the card once).

He will run a couple of different graphical benchmarks tomorrow. If anyone else has any insight, it'd be greatly appreciated. I'm about out of ideas, except that the OP should RMA his card.


Here's two things that I would try if it hasn't been done already.
1. Format HDD with a fresh install of Windows 7 (my preference for no major reason is Pro x64) - Windows 8 in of itself could be the problem.

2. If that doesn't work, make sure cooling is really working properly (although I doubt this is it, the stock coolers should be fine).

3. If all else fails, try the 7970 in a different motherboard.

My experience with these kinds of problems almost always come down to OS and/or mobo.


I haven't really got a spare MoBo or copy of Windows 7 to test.

Doesn't the fact that the problem seems to have resolved itself with the old cards rule out a MoBo issue?
!