Kernel.exe has stopped working.

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darksnake23

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Jul 16, 2012
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Now i don't know why but i have been getting this like once every five minutes and it is getting very annoying. I do not know why but all i am asking for is help please.
 
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Guanhao

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If i'm correct, you are getting Blue screen of Death and it shows Kernel.exe is not responding. If it's BSoD, then try download Bluescreen view from Nirsoft.net and run it as Admin. Copy paste the one with Red letters the info when you click on it. it should say what trigger it. Maybe a process name. Post it here after what you tried from Das_stig when it's still not working please.
 
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darksnake23

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not gtting a blue screen but i am expierenceing crashes every now and again.
also when i did the cmd promt thing it said corrupt files were found but could not be fixed?

 
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Guanhao

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sfc /scannow is only a check. sfc /scannow -r i think was check then repair. But i will let Das_Stig help you in this case. As i think the only way that might repair it might be from CD repair.
 
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The_Doctor

The_Doctor

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Run a virus scan I pretty sure Kernel.Exe isnt a vanilla system process (So feel free to terminate it!) its either from a program you have installed or a virus.
The Doctor
 
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Guanhao

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Apr 15, 2013
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Good one, i forgot had this point too. Also do you happen to know Dtaskmanager? Try download that, run as admin and see where the path leads to for the Kernel.exe or make a printscreen and post the link of prntscrn here.

One more thing:

Press Windows R same time and type in . " msconfig " without quotes.
Click on "startup" and see if you see the name Kernel.exe in the list. if you do please make a printscreen of that too.

@The_Doctor can you download Dtaskmanager, Autorun and Assistent software ? With this if you are to use remote access share screen you can help them easier with these 3 software.
 
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darksnake23

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ok... not stupid with computers so i went to msconfig startup items and issolated kernel32 and its apparently located in my start up folder but i also did a virus scan and there is no virus' on my computer...
 
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Guanhao

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Not all virus can be detected. Keep this in mind. But have you tried with Dtaskmanager? if that software is still running you can see exact path where the file is located at. Also with Autorun.exe software you can see your startup where it came from too.
 
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Guanhao

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the funny thing i found in your path is that on my PC the %appdata%\Roaming\Microsoft\Windows\ there is no folder called programs. only start menu. And inside that start menu doesn't contain the Kernel.exe . which means it was a virus and not only in that folder but also other places.
 
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darksnake23

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LOL i left out the start menu portion of the directory :) it goes start menu then programs :) then start up
 
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darksnake23

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OK!!! so its a virus./.. NOw everytime i satart there are two things that popup... falsew has stopped working and user has stopped working and now in the directory the skype updater is there... and everytime i delete these filse they come back HELP!!!
 
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