Asus S300CA Laptop Screen turns Black with Mouse Cursor

It suddenly turns Black screen with mouse cursor when I click shutdown. I've seen a notification before it turned to black but I haven't read it because it's so fast. I'm waiting for it to totally shutdown but it took so long. So I did a prolong press to the power button and it turn to sleep. When I turned on again it still the same situation I've seen. I was just surfing the internet, watching videos and I didn't download any app. Can you please help me how to solve this problem? thanks
1 answer Last reply Best Answer
More about asus s300ca laptop screen turns black mouse cursor
  1. Best answer
    Sounds as if your OS has developed a fault. You can 'Refresh' your Windows installation without losing data, but you would need to re-install the non Windows software.
    One thing you could try first.
    Winkey plus 'X'
    Choose Command Prompt (Admin)
    Type sfc /scannow
    Your OS will be checked for errors and will automatically fix any found.
    If that fails, at your Start screen type 'Refresh' and from Settings choose 'Refresh your PC'.
Ask a new question

Read More

Asus Cursor Laptop Screen Shutdown Windows 8