Gigabyte GTX 660 card driver issue, brand new.

Hello there TH, I'm coming to you with a rather peculiar problem.

So, I recently bought a GIGABYTE GTX 660 GPU, it has been working flawlessly for a month now.
Today my girlfriend also bought the same card, seeing as her old was... old.

The kicker: Her computer crashes when she installs the drivers. After she logs in to windows, it keeps calm for about 30-60 seconds, then it freezes up completly and has to be rebooted. This only happens AFTER the latest (and of recently every other version we could find on nvidias site) drivers are installed. It works without the drivers.

Seeing as we have the exact same cards, we switched to check if it was a faulty product, which it was not, hers worked perfectly for me while mine gave her the same problems as before.

We've formatted and re-installed windows 7 x64, same problem. We tried both without running windows update and running it to bring everything to modern standards, same problem.

Her PSU is a gargantuan 850w that has never offered any problems, neither has anything else except the old GPU (Was an old 4870x2 that became unstable after about 5 years of constant abuse).

Specs of her computer are:

Motherboard: MSI G41M-P23
CPU: Intel Core 2 Quad Q9550
GPU: GIGABYTE GTX 660
Memory: Kingston, can't actually recall or check what the other speccs are right now.

Truly no idea where to go from here. We've tried a fresh windows installation, with and without windows update run. Switched cards around etc. Just nothing springs to mind within my realm of knowledge right now.

I will offer up any info you wish to know about the computer if you need it.

//Simon
23 answers Last reply
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  1. First off...

    Awesome girlfriend man!


    Alright, you can download speccy from www.piriform.com by the way. To get

    full info about systems presented in a nice and manageable way :).

    If it works without the drivers, maybe you should lay off on installing them for now?

    That motherboard has an OC switch. Have you used it ? ^^
  2. In my experiences, here's what I've found that typically causes the behavior described:

    1. Drivers. I see the OP did a clean install of the drivers released 3/14/2013. There is actually a newer, WHQL certified driver that NVIDIA put out yesterday. Though an older video driver shouldn't cause those kind of problems, I'd still recommend grabbing and installing the latest as a starting point. Here is a link:

    http://www.geforce.com/drivers/results/59641
    Go ahead and give it a shot ;)

    2. Unstable overclocks. Are you overclocking anything? GPU, CPU, FSB/RAM? What is perfectly suitable for every other game can cause problems in isolated instances. If you're overclocking anything, I'd recommend backing off to stock clocks and retesting. If the problem goes away, re-evaluate then reapply your overclocks and retest.
  3. Xavier Tan Sync said:
    In my experiences, here's what I've found that typically causes the behavior described:

    1. Drivers. I see the OP did a clean install of the drivers released 3/14/2013. There is actually a newer, WHQL certified driver that NVIDIA put out yesterday. Though an older video driver shouldn't cause those kind of problems, I'd still recommend grabbing and installing the latest as a starting point. Here is a link:

    http://www.geforce.com/drivers/results/59641
    Go ahead and give it a shot ;)

    2. Unstable overclocks. Are you overclocking anything? GPU, CPU, FSB/RAM? What is perfectly suitable for every other game can cause problems in isolated instances. If you're overclocking anything, I'd recommend backing off to stock clocks and retesting. If the problem goes away, re-evaluate then reapply your overclocks and retest.


    The card is taken directly out of the box and put into the computer, drivers are installed, nothing is changed with the cards clocks or otherwise, windows freezes after 30 seconds --> Windows is reinstalled, drivers are installed, nothing is changed with the cards clocks or otherwise, Windows freezes after 30 seconds. That's what makes this so annoying, along with the fact that the very same card that has worked for me does not work for her when we switch cards.

    And those drivers you linked are the ones we started out using :(
  4. X79 said:
    First off...

    Awesome girlfriend man!


    Alright, you can download speccy from www.piriform.com by the way. To get

    full info about systems presented in a nice and manageable way :).

    If it works without the drivers, maybe you should lay off on installing them for now?

    That motherboard has an OC switch. Have you used it ? ^^


    Thanks, she's awesome ;D

    And no, havent fiddled with the switches on her motherboard at all, it's in the same condition as it was when it was taken out of the box :)

    Oh, and GDDR3 533 Mhz 7-7-7-20 mems!

    Using no drivers makes the screen grow a 2inch black border around the so-called 1920x1080 screen resolution, resulting in a somewhat cramped experience not fit for anything but troubleshooting, sadly.
  5. Xavier Tan Sync said:
    There is actually a newer, WHQL certified driver that NVIDIA put out yesterday.


    Which one is that? The latest driver I can find was released 2013.05.23
  6. Which driver version are you trying to install?

    Because for me (and others) 320.18 were an absolute pain to install. It caused multiple crashes and when I finally did get it working it had really bad texture problems in BF3.

    Try installing an older WHQL driver from the nvidia website. 314.22 or 314.07 would be the best choices.
    Site for getting "older" drivers:
    http://www.nvidia.co.uk/Download/Find.aspx?lang=en-uk
  7. The 320.18 work fine for me and had no problems installing on both of my rigs and I haven't had a crash on either of them.
  8. Optimus_Toaster said:
    Which driver version are you trying to install?

    Because for me (and others) 320.18 were an absolute pain to install. It caused multiple crashes and when I finally did get it working it had really bad texture problems in BF3.

    Try installing an older WHQL driver from the nvidia website. 314.22 or 314.07 would be the best choices.
    Site for getting "older" drivers:
    http://www.nvidia.co.uk/Download/Find.aspx?lang=en-uk


    I've tried installing those versions. I downloaded a bunch of them from the archive and tried them all (sweeping the drivers inbetween of course).

    This isnt a gaming problem either, with drivers (any drivers, tried about 10 different ones so far, older) the computer is unable to stay uncrashed for more than 30 seconds from just being in windows, and if you leave it on the login-screen it will crash there too. Without drivers it all works except that the monitor refuses to display the desktop properly + all the other issues stemming from not having a driver installed.
  9. Everyone also please remember that it is not the GPU that is faulty here, we switched our cards around seeing as we have the exact same ones now, and her new one works fine in my computer, and my card that has been active for 1-2 months still produces the same problem in her computer as the one she got today fresh in the mail.
  10. Are you able to swap the RAM sticks?
  11. Mousemonkey said:
    Are you able to swap the RAM sticks?


    We just did, same thing happened.
  12. It could well be the motherboard that's gone tits up, it does happen.
  13. Mousemonkey said:
    It could well be the motherboard that's gone tits up, it does happen.


    That's very far down on my list of things that has gone wrong. I've done plenty of googling on the subject, and I've found a lot of posts from people having the exact same problem with nvidia drivers. No solutions have been given however, and I was hoping this thread could find one :(
  14. Well I'm running SLi'd 660Ti's and I haven't had this problem which is why I don't think it's driver related.
  15. Mousemonkey said:
    Well I'm running SLi'd 660Ti's and I haven't had this problem which is why I don't think it's driver related.


    That's entierly possible, however I would really really really like to know what the problem is, because this rubs me in so many wrong ways. Besides a lot of other people are having this issue as well, so if someone had any suggestions it would be awesome.

    As of now I have flashed the motherboards BIOS and the GPU's BIOS to their very latest versions, no change. I've tried 32bit versions of windows 7 and 64bit versions, i've even tried Windows 8. No change, it's the exact same thing all across the board.

    I have tried:

    Switching between two exact copies of the card, didnt work
    Fresh installation of windows atleast 10 times with different versions in some cases, didn't work
    Switching RAMs between our computers, didnt work
    Flashed motherboard BIOS, didn't work
    Flashed GPU BIOS, didn't work
    Installed a multitude of different aged drivers, didn't work
    Changed OS completly from 7 to 8 and from 7 to XP, didn't work
    Stared angrily at the product for prolonged amounts of time, didn't work

    I'm at a loss.
  16. Motherboard drivers! Now go! :<
  17. X79 said:
    Motherboard drivers! Now go! :<


    Oh, we installed them each time, we have a USB stick with all the basic drivers.
  18. Simon Lea said:
    Optimus_Toaster said:
    Which driver version are you trying to install?

    Because for me (and others) 320.18 were an absolute pain to install. It caused multiple crashes and when I finally did get it working it had really bad texture problems in BF3.

    Try installing an older WHQL driver from the nvidia website. 314.22 or 314.07 would be the best choices.
    Site for getting "older" drivers:
    http://www.nvidia.co.uk/Download/Find.aspx?lang=en-uk


    I've tried installing those versions. I downloaded a bunch of them from the archive and tried them all (sweeping the drivers inbetween of course).

    This isnt a gaming problem either, with drivers (any drivers, tried about 10 different ones so far, older) the computer is unable to stay uncrashed for more than 30 seconds from just being in windows, and if you leave it on the login-screen it will crash there too. Without drivers it all works except that the monitor refuses to display the desktop properly + all the other issues stemming from not having a driver installed.



    Seems like motherboard issue.
  19. if it works on one pc with both cards, but not on the other, the 2 common denominators that could cause the issue are motherboard and psu. you could do a psu swap, if its not that then its the motherboard. update the motherboard bios would be worth a shot.
  20. Hello All ! I have buy the same graphics card before 4-5 days and i try it on 3 different motherboards .... one of these its brand new and i have THE SAME problems with you my friend its very bad :( i go to return it i and take GTX660 of MSI or Palit maybie... i am very sad !
  21. Hello all,

    I had the same issue with a Gigabyte GTX660OC version. Put is simple. Factory clocks ARE more than this GPU can handle. 1038MHz for this in a day by day use is a NO-NO. My card worked with no issue 2 months. Then black screen, drivers crash, system reboots. I put back my 1st installed driver. 306.xx from CD.

    Solution:
    I tried everything that you guys tried too it seems, then I lowered the GPU from 1038 to 880Mhz. Memory by 200 Mhz too. Haha. It works with any driver, no crash.

    Ok... now my thought. Because of that frequency, hardware on the board has spikes of “fails”. and.... this mitigate too driver too. Now I sent it to warranty and I wait a brand new one, and I’ll back-clock it from the start with some Clocks till I’m very sure is stable and long-life reliable.

    This is a factory bad decision it seems with this OC, on all cards happens.
    Try it, and tell me what’s your result.
    You can use - evga x precision – for this. Google it.

    Have fun,
    Paul M.
  22. Paul Munteanu said:
    Hello all,

    I had the same issue with a Gigabyte GTX660OC version. Put is simple. Factory clocks ARE more than this GPU can handle. 1038MHz for this in a day by day use is a NO-NO. My card worked with no issue 2 months. Then black screen, drivers crash, system reboots. I put back my 1st installed driver. 306.xx from CD.

    Solution:
    I tried everything that you guys tried too it seems, then I lowered the GPU from 1038 to 880Mhz. Memory by 200 Mhz too. Haha. It works with any driver, no crash.

    Ok... now my thought. Because of that frequency, hardware on the board has spikes of “fails”. and.... this mitigate too driver too. Now I sent it to warranty and I wait a brand new one, and I’ll back-clock it from the start with some Clocks till I’m very sure is stable and long-life reliable.

    This is a factory bad decision it seems with this OC, on all cards happens.
    Try it, and tell me what’s your result.
    You can use - evga x precision – for this. Google it.

    Have fun,
    Paul M.


    My 660Ti's are factory OC'd and have been run at 99-100% 24/7 since Nov 2012 without crashes so it's not every card but it might be a Gigabyte issue.
  23. Well, I’ve seen on forums that msi and evga users faced same problem. I think you are a lucky one. :)
    If yours works, then design is OK and is a manufacturing issue.
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