Sign in with
Sign up | Sign in
Your question
Solved

Trouble Installing Driver for 3ware 9750-8i in Windows 7

Last response: in Storage
Share
June 6, 2013 9:03:04 AM

K, so I have used the 3ware card's BIOS to build a RAID5 array, and now I need to install the driver for the card in Windows 7.

This effort went like this: when I start my computer,
1) I very briefly see the ASRock screen that says "press f11 for boot options," etc, and it seems to be interrupted by
2) '3ware card initializing...' The 3ware card initializes and I have the option to configure its BIOS. Then
3) I get taken to the ASRock screen again. This time, the ASRock screen stays up long enough for me to hit F11 to configure boot options.
4) Windows starts up for about 2 seconds before I get the Blue Screen of Death. Rinse, repeat.

Here is a link to the installation manual. http://www.3ware.com/support/UserDocs/UsrGuide-9.5.2.pd...
The relevant pages start at 31 (numbered. 31 is actually the 43rd page)

Quote:
Using your computer’s Setup utility, ensure that it shows the appropriate boot
device.
After installing the 3ware controller in your system, go into the BIOS for your
computer system to check and change the boot order. This is necessary
because most systems automatically change the boot order when they detect a
newly installed controller and device. Refer to the documentation for your
system for information about starting the system BIOS.
• If the OS is already installed on a unit connected to the system, be
sure that device precedes the 3ware RAID controller in the boot sequence.
If you have other disks installed on the motherboard, the 3ware RAID
controller should precede them in boot order


My OS is installed on an SSD, and that's the only SATA device (other than an optical drive) connected to my motherboard. I have changed the order of the boot sequence under the "Boot" heading of the UEFI, but the 3ware card doesn't even show up on the list. I did find--I forget where, since this was 2:30AM last night--a 'boot' list that consisted of my SSD and the 3ware device, but the 3ware device was already listed 2nd! So I don't understand why I am still having this problem! Your help is appreciated.
June 6, 2013 9:18:25 AM

Maybe a stupid question, but does it boot with the 3ware unplugged? If yes, try to install the driver and reboot with the card plugged in.
m
0
l
June 6, 2013 9:28:31 AM

It does! But I haven't wanted to unplug the card since unplugging expensive PCIe cards scares me. And this may be a stupid question as well: can you install a driver for hardware that isn't plugged in?
m
0
l
Related resources
June 6, 2013 9:42:03 AM

drewhoo said:
It does! But I haven't wanted to unplug the card since unplugging expensive PCIe cards scares me. And this may be a stupid question as well: can you install a driver for hardware that isn't plugged in?

It depends! :)  Some drivers even require that to prevent windows from installing the build-in (but not working) one. But i really don't know for 3ware. And scared or not, check that the card is properly seated. Hassle with the x8 cards is, that they are not secured in the slot, like the x16 are.
m
0
l

Best solution

June 6, 2013 12:44:26 PM

So it turns out that somehow the SSD got kicked into IDE mode, so I just had to change it back to AHCI and everything was gravy! Thanks for the help!
Share
!