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Computer Randomly Restarts, Monitors Shut Down...Need Help!

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June 6, 2013 5:47:01 PM

Well, within the last month, my computer, which just 'turned' a year old has been crashing. This occurs randomly when the computer restarts on its own in the middle of a task and also when the monitors seem to stop receiving a signal yet the computer stays on. When the monitors stop receiving a signal while I am watching a video or listening to music, the sound becomes severely distorted for several seconds and then ceases. When the monitors 'shut down', the signal from the computer will not be reconnected yet the computer will stay on. The computer has never had these problems before. I have ran Memtest86 for many hours and I received 10 passes in a row with no fails at all. Additionally, I switched power STRIPS to test if it was a surge causing the crash...but to no avail. Also, In Windows settings (I run Windows 8 64-Bit), I switched off 'Restart on critical error' yet the machine continues to crash or restart. I have only had the machine crash or restart when playing Minecraft with the latest launcher running the newest snapshots. I do not know if this somehow is causing my entire computer to crash however. I have updated the latest versions of Java and have updated to the latest graphic drivers available from NVIDIA. I am very very frustrated with the problem and have no clue where to go from here. On my last 'crash' where the monitors stopped outputting a signal, Windows output the following error after I had restarted the machine:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
BCCode: 116
BCP1: FFFFFA80111A64D0
BCP2: FFFFF88004BA1010
BCP3: FFFFFFFFC00000B5
BCP4: 000000000000000A
OS Version: 6_2_9200
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x116_TdrBCR:A:C00000B5_Tdr:3_TdrVTR:11_IMAGE_nvlddmkm.sys


System Specs:
i7 3770 Processor
GTX 570 HD Graphics Card
ASUS P8H67-M PRO/CSM (REV 3.0) LGA 1155 Intel H67 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model
Thermaltake 750w Modular PSU
60 GB Vertex SSD
1TB Seagate HDD SATA III 6.0 GB/PS
Thermaltake 750 Watt Modular Power Supply


Any Help would be very much appreciated. I really just want to solve this problem.

--Dsudi19
June 6, 2013 6:12:06 PM

could be the GPU is overheating.... my 570 started overheating 6 months after i got it... had to downclock the damn think so it would stop crashing.
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June 6, 2013 6:24:39 PM

Rahbot said:
could be the GPU is overheating.... my 570 started overheating 6 months after i got it... had to downclock the damn think so it would stop crashing.


Okay...I will definitely monitor the temperatures but I am still unsure that this is the issue as I have checked the temperatures before and when the computer crashes, the graphics card is usually only around 75c
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