output sound problem

spandanpradhan

Honorable
Jun 6, 2013
4
0
10,510
My friend's laptop has a sound problem. Since he asked over the phone, I didn't understand much what user settings has he done. Of course as they say, "85 % errors are generated by users mistakes".

Actually the problem is that my friend says that he can't hear a sound from laptop but hears everything clear when headphone inserted. What might be the problem?
 

spandanpradhan

Honorable
Jun 6, 2013
4
0
10,510

I will try this solution and let you know. Thanks @bgunner for your feeback. As this is a remote support, I guess it takes time.