mouse pad not working

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He sent me a PM. It is indeed a trackpad. I asked if he checked to see if it was switched off; a Function Key or Fn+Function Key might do this.
Some trackpads auto-disable if a mouse is also plugged in, but I don't think that's the case here.
 


Ah, glad we got that cleared up! Some designs have a small sensor on the trackpad (in a corner of it, perhaps) that will lock the trackpad as well when tapped. Might be worth having him check that also.
 
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