why won't games play?

playboy62621

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Jun 7, 2013
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help!! I bought a couple of games and they won't play. they will load up , then after the credits run, it disappears and reverts back to the windows screen.
 

mjmacka

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May 22, 2012
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11,360
I think you have a Dell Demensions 8400: http://www.pcmag.com/article2/0,2817,1614206,00.asp

Skylanders: Spyro's adventure requires at least a dual core CPU
Skylanders: Giants requires a dual core CPU and a better GPU.

Kiss psycho circus is older and might require compatibility mode.

The PC you are running is also around 10 years old. You should verify that you do not have malware, Windows corruption or bad hardware.
 

playboy62621

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Jun 7, 2013
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you are right on the pc and yes it is around 10 yrs old. hard drive crashed about a year ago??? guy reinstalled xp pro. said hd was still good??? so now i have 2 hds but only 1 is connected. i'm thinking i'm missing something. bought driver update and all drivers are up to date. don't know where to go next. not pc savy..
 

mjmacka

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May 22, 2012
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Okay, you need to make sure that your graphics card is installed and has the proper driver.
Click the start button (usually bottom left hand corner of the screen) -> right click on computer -> and go to "manage."
In manage -> click "device manager" -> expand the display adapters tab and verify that your graphics card is called something related to: 256MB ATI Radeon X800XT.

If you have your windows disk, I can walk you through running a system integrity check.
Put the disk in your cd/dvd drive -> click the windows button -> in the "run" box type cmd -> sfc /scannow.
It should count up to 100% and tell you if anything was corrupt.

For Virus/Spyware:
There are a few better things to do. (This does not come with a warranty, you are responsible for any software issues caused by running any of these scans.) That being said, I work at an MSP and use these tools daily.
1) Download and run rkill: http://www.bleepingcomputer.com/download/rkill//dl/10/
2) Download and run MalwareBytes (note, do not install pro): http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/
3) Download and run combofix (note, you will lose internet connection): http://www.bleepingcomputer.com/download/combofix/
4) Download and run rootkit Remover: http://downloadcenter.mcafee.com/products/mcafee-avert/rr/rootkitremover.exe
5) Download and run Kaspersky Virus Removal Tool: http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/avptool11/setup_11.0.0.1245.x01_2013_06_07_22_58.exe
6): Install your preferred AV software: I use AVG for personal computers and Kaspersky for work PC's.

Good luck and let us know what you catch.

 

playboy62621

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Jun 7, 2013
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10,510


clicked start, i have my computer. manage isnt in the list