Fixing a broken OS?

_s0ap

Honorable
Sep 8, 2012
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10,530
Hey guys, I have my girlfriend's Toshiba laptop. It wont boot the operating system. I get a black screen with a blinking bar and weird reversed-L shape in the top left corner.

I have a copy of windows 7 on my flashdrive. Am I able to fix this by loading it from the BIOS? Or do I need a CD or DVD-R to do this?
 
G

Guest

Guest
The copy on the laptop is likely an OEM version with OEMBIOS code. Does the laptop have a recovery partition? If you press F8 on boot will it let you go to the Diagnostics mode/recovery partition? This could indicate a hard drive malfunction also. It would probably be a good idea to run full diagnostics on this laptop before attempting to reload software.
 

_s0ap

Honorable
Sep 8, 2012
38
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10,530


No recovery partition, no way of getting in to do a diagnostics.
 
G

Guest

Guest
If the hard drive is fine and the Windows 7 boot loader is intact, you should be able to press F8 while starting up to get the Windows 7 Boot Menu. On that menu there is an option to Repair This Computer which will give you various diagnostics and ability to use system restore.

As for diagnostics software, you can find them on Toshiba's web site at http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities.

Download the DOS Diagnostics software tool to a flash drive and run that.