Windows 8 Black Screen Problem

Plato Xaiver

Honorable
Jun 8, 2013
1
0
10,510
Well you see, I installed the alienware skin pack on my Gateway NE, and then it told me to restart my computer, so I did. When it was done I was on the lock screen, I typed in my password and such, and then it turned into a black screen with only the mouse cursor showing.
 

infotechline

Honorable
Dec 5, 2013
1
0
10,510
After getting black screen error type (ctrl+alt+del) and open the task manager. go to file option and select new task then type "explorer.exe". hit okay. problem should be solve. Good Luck..

for more details visit :- www.infotechline.net/microsoft-os-support.html/
 

Amun Nazim

Honorable
Dec 5, 2013
2
0
10,510



Actually it's not from the windows explorer...the problem may occur when upgrading the device drivers, update Windows 8, or any driver fails to install properly

 

Amun Nazim

Honorable
Dec 5, 2013
2
0
10,510



Actually in most cases the problem may occur when administrators upgrade the device drivers, update Windows 8, or any driver fails to install properly