Help With My External Hard Drive Please

Tracy White

Honorable
Jun 9, 2013
1
0
10,510
Hi,
When I plug in my Sylvain Willenz FREECOM external hard drive I hear faint beeping followed by silence and my laptop doesn't recognize it at all. Please help!!! How do I repair it? I'm in China and cant run it down to the local tech shop and I am not savvy at all!!!
Best Regards,
Tracy
 
Solution
Hi Tracy,
that sounds like a dead drive. Does it do the same, when connected to an other computer? Do you have a chance to get the disk out of the enclosure and connect it a an internal drive to a PC?
If you don't have a backup of your data, you can tray to rescue it with: http://www.piriform.com/recuva