screen goes blank and have to switch power off at the socket

anniej69

Honorable
Jun 9, 2013
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10,510


i know absolutely nothing about computers :/ don't know what a GPU is.... gaming something ?
its an acer ...windows vista home premium..... it was a present in 2009, sadly giver passed away and i've never been able to sort it... i used it infrequently,it has always done this since new,,,,, then i didn't use it for a few years, now i'm on it regularly and it bugs the hell out of me ! :) ...... someone said it was probably a registry error? whatever that is ....sorry i'm so ignorant with comps its embarrassing! thanks for your reply.....
 
Ok, "GPU" is "Graphics Processor Unit" simply known as graphics card/video card. It is used for display on the screen and of course for gaming.

Now what is your computer Desktop/Laptop ? If a laptop then don't try anything yourself take it to local service centre they can help you.

In case it's a desktop are you confident enough to open it ? I mean the case. If so then please reply I will try to help you.
 

anniej69

Honorable
Jun 9, 2013
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10,510


i'm certainly willing to give it a go .... and would be grateful for your help. i do have a desktop....
 
Ok, first of all please post your full computer specs. This software will help you find out what's inside your computer.

http://www.filehippo.com/

Look for the category "SYSTEM TUNING" there you will find "SPECCY 1.21.491"
download it. Install it. Run the program when it finish loading you will see your computer specs. Go to File menu there you will see a link "save as text file" click on it, save the file on desktop and post it here.

From there we will go for a ride. cheers.
 

anniej69

Honorable
Jun 9, 2013
8
0
10,510



Operating System
32-bit SP1
CPU
AMD Athlon 7450 41 °C
Kuma 65nm Technology
RAM
3.00GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Motherboard
Acer WMCP78M 62 °C
Graphics
Acer X193HQ (1366x768@60Hz)
256MB GeForce 9200 (Acer Incorporated [ALI])
Hard Drives
Optical Drives
No optical disk drives detected
Audio
No audio card detected
Operating System
32-bit SP1
Computer type: Unknown
Installation Date : 10/09/2011 17:20:34
Serial Number: 2TYBW-XKCQM-XY9X3-JDXYP-6CJ97
Windows Security Center
User Account Control (UAC) Enabled
Notify level 3 - Always Notify
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time 20:00
Windows Defender
Windows Defender Disabled
Antivirus
Antivirus Enabled
Company Name Microsoft
Display Name Microsoft Security Essentials
Product Version 4.2.223.1
Virus Signature Database Up to date
.NET Frameworks installed
v4.0 Full
v4.0 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 8.0.6001.19088
PowerShell
Version 2.0
Java
Java Runtime Environment
Path C:\Program Files\Java\jre7\bin\java.exe
Version 7.0
Update 21
Build 11
Environment Variables
USERPROFILE C:\Users\annie
SystemRoot C:\Windows
User Variables
TEMP C:\Users\annie\AppData\Local\Temp
TMP C:\Users\annie\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
DFSTRACINGON FALSE
FP_NO_HOST_CHECK NO
NTIPath C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Program Files\Acer\Empowering Technology\eDataSecurity\
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\
NUMBER_OF_PROCESSORS 2
OS Windows_NT
Path C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Program Files\Acer\Empowering Technology\eDataSecurity\
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64
%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
C:\Program Files\QuickTime\QTSystem\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
Pathtem C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Program Files\Acer\Empowering Technology\eDataSecurity\
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x64
PROCESSOR_ARCHITECTURE x86
PROCESSOR_IDENTIFIER x86 Family 16 Model 2 Stepping 3, AuthenticAMD
PROCESSOR_LEVEL 16
PROCESSOR_REVISION 0203
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
TRACE_FORMAT_SEARCH_PATH \\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
USERNAME SYSTEM
windir C:\Windows
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
asl.log Destination=file
CLASSPATH .;C:\Program Files\Java\jre7\lib\ext\QTJava.zip
QTJAVA C:\Program Files\Java\jre7\lib\ext\QTJava.zip
Power Profile
Active power scheme Power saver
Hibernation Disabled
Turn Off Monitor after: (On AC Power) 20 min
Turn Off Hard Disk after: (On AC Power) 20 min
Suspend after: (On AC Power) 60 min
Screen saver Enabled
Uptime
Current Session
Current Time 13/06/2013 19:38:26
Current Uptime
Last Boot Time No data about Last Boot Time. Event log may be stopped
TimeZone
TimeZone GMT
Language English (United Kingdom)
Location United Kingdom
Format English (United Kingdom)
Currency £
Date Format dd/MM/yyyy
Time Format HH:mm:ss
Scheduler
13/06/2013 20:04; GoogleUpdateTaskMachineUA
13/06/2013 20:17; GoogleUpdateTaskUserS-1-5-21-813237929-778444253-2522422396-1000UA
13/06/2013 20:29; Adobe Flash Player Updater
14/06/2013 00:04; GoogleUpdateTaskMachineCore
14/06/2013 02:00; AdobeAAMUpdater-1.0-annie-PC-annie
14/06/2013 16:17; GoogleUpdateTaskUserS-1-5-21-813237929-778444253-2522422396-1000Core
17/06/2013 08:58; QtraxPlayer
CreateChoiceProcessTask
Hotfixes
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anniej69

Honorable
Jun 9, 2013
8
0
10,510


sorry i replied right in the middle of your reply to me!! doh ! .....

 


Ok, one way to attach your file is this link.

https://www.dropbox.com/

Open an account here, it's free, upload your file there, you would receive a link(URL) to that file, post that link here. Done.

Now back to your computer. The info you posted suggest that this is your MB(Motherboard).

http://panam.acer.com/acerpanam/desktop/2010/acer/Aspire/AspireX3200/AspireX3200sp5.shtml

So you have a VGA port according to your MB's specs. It looks like this
300px-SVGA_port.jpg

Look at the back of your cabinet you will find it there.
Now look at the back of your monitor you will find two cables one for power connection the other one for interface(display). The interface cable runs back from your monitor to the back of your cabinet and connects to the GPU. It looks like this.
640px-Male_VGA_connector.jpg


Switch off your computer than undo the two screws on either side, then wiggle it out as supposed to pulling.
It must be connected to the GPU. Once you free the cable connect it to the VGA port(back of your MB, refers to the first pic). Watch for the pin configuration, make it right, push firmly but gently and tighten both screw, you are done.
Power up the computer look how it runs. Good luck, don't get nervous, take your time you can do it. Cheers.

 

anniej69

Honorable
Jun 9, 2013
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0
10,510


https://www.dropbox.com/s/4xs3ur3sz672vnp/speccy.txt think iv'e done that right :) whoop whoop... :)
i will get back to you on the other..... thank you lonewolf7............
 

anniej69

Honorable
Jun 9, 2013
8
0
10,510


well i have done as you guided :) only time will tell now.... sometimes she can go for a few days without going blank.... others only a few hours.... so i will definitely let you know whether we have been successful ! you have been amazing and not made me feel like an idiot :) thank you again ...what would people like me do without people like you!!! that was a very short ride if it works,,,, albeit a very enjoyable one :) tc... i will let you know either way . annie :)
 
Well, you have done the dropbox thing absolutely right. But surprisingly Speccy didn't pick up the Operating System(OS) and the Hard Disc Drive(HDD) it's a bit strange. But it will do as for now.

Let's hope for the best. Fingers crossed. Thanks for your sweet reply.