Solved PC crashing with BSOD Tags: Blue Screen Windows 7 Last response: June 10, 2013 12:32 PM in Windows 7 Share rockstar8577 June 9, 2013 9:00:47 PM I was wondering if you guys could help. My brothers PC has been blue screening for some time now. I have 2 dump logs, hopefully you can help. Ask if you need more. I put them in spoilers to make space easier. Spoiler ================================================== Dump File : 060913-13384-01.dmp Crash Time : 6/9/2013 10:27:38 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffffa80`18455010 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000001 Parameter 4 : fffff800`02d4aca6 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75c00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533) Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\060913-13384-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 275,152 ================================================== Spoiler ================================================== Dump File : 060913-12121-01.dmp Crash Time : 6/9/2013 9:21:52 PM Bug Check String : BAD_POOL_HEADER Bug Check Code : 0x00000019 Parameter 1 : 00000000`00000003 Parameter 2 : fffff880`069c6ba0 Parameter 3 : fffff880`069c6ba0 Parameter 4 : 00fff880`069c6ba0 Caused By Driver : win32k.sys Caused By Address : win32k.sys+b6bb4 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\060913-12121-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 275,152 ================================================== More about : crashing bsod Gamoholic June 9, 2013 9:25:53 PM I would guess a driver is wigging out. Update all drivers. rockstar8577 June 9, 2013 9:58:01 PM All drivers are up to date. It's happened even when the drivers were just obtained from the manufactures websites. Related resources Need help on solving PC problems(BSOD, programs crashing, possibly the ram?) - Forum PC Crashing without BSOD - Forum [BSOD] Freezing/Crashing Rebooting PC. - Forum PC Crashes and BSoD's while in 3DMark11 and Prime 95 - Forum PC crashes whilst playing games only. No BSOD. Audio loops. - Forum Can't find your answer ? Ask ! Get the answer Best solution Gamoholic June 9, 2013 11:10:44 PM Oh... Next thing I would try is stress testing the hardware. Prime95 or IntelBurnTest for CPU, MemTest86+ for RAM, Furmark for GPU if you have a discreet GPU. Probably start with MemTest86+. rockstar8577 June 10, 2013 12:04:27 PM Looks like it was one of the memory sticks. Idk what happened to it but one stick gets errors and the other doesn't. And I did test the sticks in both slots as in switched them. So just RMA the bad stick? Gamoholic June 10, 2013 12:32:39 PM Yep. I'm glad you found the issue. Can't find your answer ? Ask ! Publish Related resources : ForumPc crashes, freezes or gets BSOD up to and more than 10 times daily (includes dump files) ForumPC crashes / BSOD ForumSolvedBSOD Crashing Issue ForumSolvedRandom crashing/BSOD when livestreaming? ForumSolvedBSOD, Random Game Crashing, 0x00000000, cannot access minidump ForumSolvedPlease Help All Games Crashing to Desktop, BSOD, Freezing. ForumSolvedWindows 8.1 Crashing randomly. No BSOD shown. ForumPC crashes/ BSOD on cold startup ForumSolvedBSOD'ing, Programs Crashing, etc for daya on end...then everything is fine for a while??? ForumSolvedBSOD and crashing could use a little help. ForumSolvedSabertooth 990FX R2.0 BSOD, Crashing, unresolved. ForumRemoving USB causes PC Crash (BSOD) ForumRemoving USB causes PC Crash (BSOD) ForumPlease Help Debug BSOD Minidump and Constant crashing. ForumSolvedBSOD: Windows 8 crashing all the time More resources Read discussions in other Windows 7 categories Configuration Customization Drivers Security Laptops !