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What is wrong with my system? Compatibility problem?

Tags:
  • Intel
  • Intel i5
  • 7770
  • CPUs
  • HD
  • Graphics
  • GPUs
  • Compatibility
  • card
Last response: in Graphics & Displays
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June 10, 2013 6:25:18 AM

My system specs are as follows:

CPU : Intel Core i5 760

GPU ( Current ) : NVIDIA GeForce 8600 GT

GPU ( Until very recently) : HD 5670

PSU : Zebronics 500W (I can post a picture of the side of the PSU if needed)

Motherboard : intel DH55TC

RAM : 4Gb DDR3

OS : Windows 8 Pro.

So,
I until very recently I had my trusty HD5670 for gaming (Mostly DOTA, LoL or CoD). But It died on me and I had to switch to a temporary card until I got a new one.

I searched around and found that a Pcie 3.0 card will work the Pcie 2.0 slot that i have.

So I decided to get the HD7770 since it was available locally. I got it and uninstalled the Nvidia drivers, plugged the card in and started my system up. There were around 7 static 1-inch horizontal lines on my monitor. I tried installing the AMD drivers and that caused the system to crash every time the setup went halfway.

I sent it to a technician and he did the following.

Jacked up the RAM to 8gigs and used a "platinum series' PSU and that made the lines go away. It also allowed the driver setup to finish but it causes frequent crashes afterwards. Not BSODs, just crashes.

The PSU I had at first didnt have a 6-pin connector and so I used a 2 x Molex to 6-pin adapter.

The technician said that the problem is that the card is too high end for the rest of my system. Now, I'm sure that that is not the case.

The problem is not with the GPU itself as it works fine on other setups( As said by the technician ). It could still be the GPU itself.

My question is, what do I do now? i can provide any more information necessary.

Do I send the card in and get a new one?
Or is the HD7770 really too high end for the rest of my system?

Thanks in advance for any answers :D 

More about : wrong system compatibility problem

a b à CPUs
June 10, 2013 6:54:35 AM

Nah, you should be fine...
The only thing that makes me worry is the PSU. I think I saw zebronics on some don't_buy_until_you're_a_masochist guides...
I'll look onto it later on just to be sure.
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a b à CPUs
June 10, 2013 7:00:51 AM

Your card is definitely not too high end for the system.

First check that your PSU can deliver at least 400-450Watts
If you can bring a hard drive with windows 7 installed from somewhere and plug it in your system make sure that the guy that you borrow the hard drive from uses a AMD card too
If you cannot arrange for that install your old nVidia card in and clean uninstall all the nVidia driver. I'd recommend you use a program like revo uninstaller or I O bit uninstaller.

I just noticed that you have a Zebronics PSU. That is a very bad PSU, it's efficiency is much lower than what it says
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June 10, 2013 9:37:30 AM

Thanks for the replies.

I heard that Zebronics is a bad PSU manufacturer but by then it was too late.

I got the system back from him and it still doesnt work. Turns on but crashes at driver install, and still has the vertical lines.

What are the odds of the PSU being the lone culprit? (of the crashes and the vertical lines)
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a b à CPUs
June 11, 2013 1:40:19 AM

Other culprits might include freaked out GPU drivers to resolve that, just follow the instructions from my last comment.
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June 11, 2013 1:49:09 AM

Will do. Thanks :) 

Ill update this as soon as I get it fixed.
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June 12, 2013 5:53:42 PM

I tried a 600 Watts Coolermaster PSU and it produces similar results.

Vertical lines on the screen, wont boot in most cases. I've tried it in 4 different setups including the one posted above. An i3 and 2 other Core 2 Duos all produced the same result. Rarely going into the desktop and always with the vertical lines.

So the problem is definitely the Card? Should I send it in and get it replaced?
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a b à CPUs
June 13, 2013 8:11:26 AM

Try the card on a different system first, bad drivers can cause a lot of problems. I'm currently having a similar problem with the drivers and the only solution is to perform a clean install, because it is easier to reinstall than to find and fix each and every bad driver files.
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June 13, 2013 8:01:21 PM

Problem is, Ive got an original copy of Windows 8. which was bought digitally so I dont think I can just uninstall and then reinstall just like that.

Had the same problem when my HDD failed in another one of my systems.

I've sent the card in for replacement just to be sure.

After that I'm going to try it on a friend's new pc where i can mess about as much as I want. MUHAHA!

So, it could either be the card itself or the drivers, huh?

Humm....this upgrade is turning out to be more hassle than it is worth. Just hope that the end result will be good :D 
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July 12, 2013 7:42:00 PM

RMA'ed the card. Got a new one.

Got it working in less than 5 mins, even with my Zebronics PSU. I'm probably going to change the PSU soon.

Too much hassle over a faulty card IMO XD

Thanks guys :) 
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