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Computer often freeze, do not know the reason, CrystalDiskInfo attached Help Please!

Hello Tom's community,

My laptop has recently started freezing while the disk busy light is on, sometimes would resume after a long wait, but other times it would stay frozen until I force shut it down via the power button.

I figured it may be some problem with my laptops HD and so I ran a Crystal DiskInfo check on them, attached the pics. However I'm not sure if it is caused by other reasons so please guide me as to what I should do to pinpoint the problem.

I have a SSD and a HD. And if the problem originates from the HD, which one should I replace or should I replace all?

2 answers Last reply Best Answer
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  1. Best answer
    This is most certainly Software based not hardware based. I cannot say much more, as I'm not smart in that area.
    All I can say is that it is virus, bad program, screwed up programming, or a mix.

    Try running virus scanners, then reinstall windows and programs.
  2. JPNpower said:
    This is most certainly Software based not hardware based. I cannot say much more, as I'm not smart in that area.
    All I can say is that it is virus, bad program, screwed up programming, or a mix.

    Try running virus scanners, then reinstall windows and programs.


    Thanks, I will look into it.
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