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Black Screen And Buzzing Sound Crash

Last response: in Graphics & Displays
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June 11, 2013 10:09:58 AM


Recently my PC crashed, due to a power surge. Upon having the PSU replaced and the PC returned, the PC began crashing at random intervals, on random games. I believe this may be a graphics crash, due to my hardware being broken by the surge. What is the best way to identify the cause of the crash? On crash, the screen goes completely black, sound continues briefly, and soon becomes a buzzing noise, but the PC remains turned on.
I have:
AMD Fx 8100
Corsair CX750W PSU
Gigabyte Radeon HD 7850 2GB OC Edition
8GB Corsair Ram
a 2TB hard drive, by Samsung
an unknown make of 500GB hard drive

All the parts I have are under warranty, but I would rather only send off what I need.
June 11, 2013 10:13:00 AM

open up the psu and check for caps that a bulges usal at the top or whith the top blown off as well as the mobo,
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June 11, 2013 10:15:00 AM

Sounds like drivers got corrupted. Uninstall the graphics drivers, then clean reinstall.
I don't think the graphics hardware got affected, the PSU should have eaten the surge (unless it was accompanied by a EMP discharge).
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June 11, 2013 10:15:46 AM

legokill101 said:
open up the psu and check for caps that a bulges usal at the top or whith the top blown off as well as the mobo,


I believe he has already replaced the PSU.
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June 11, 2013 10:57:40 AM

house70 said:
legokill101 said:
open up the psu and check for caps that a bulges usal at the top or whith the top blown off as well as the mobo,


I believe he has already replaced the PSU.


Indeed I have. And with the driver solution, would updating do? Because I updated them and it seemed to get better for a couple of days.
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June 11, 2013 5:26:50 PM

I would uninstall them then clean reinstall. That always works best for a system in trouble.
BTW, run a checkdisk before doing that. Open a command window and run chkdsk x: /f/r, where x is the OS drive/partition.
Reason being, any crash while the HDD is being addressed can lead to sectors being corrupted. If any of these sectors happen to contain driver-related files (dll, etc) it will lead to your problems.
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June 12, 2013 4:06:10 AM

house70 said:
I would uninstall them then clean reinstall. That always works best for a system in trouble.
BTW, run a checkdisk before doing that. Open a command window and run chkdsk x: /f/r, where x is the OS drive/partition.
Reason being, any crash while the HDD is being addressed can lead to sectors being corrupted. If any of these sectors happen to contain driver-related files (dll, etc) it will lead to your problems.

Says I don't have the correct permissions, I also believe that I've ruined my drivers, they won't reinstall after uninstall, and I can't open picture files or watch movies on Netflix anymore.
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June 12, 2013 6:59:56 AM

You need to have admin privileges in order to do any of that. Log in as an administrator and it should work just fine.
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June 12, 2013 8:40:23 AM

house70 said:
You need to have admin privileges in order to do any of that. Log in as an administrator and it should work just fine.

Reinstalled drivers successfully, gave a good few hours playtime before crashing, but it still crashed the same.
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June 12, 2013 12:11:02 PM

Was that before of after the chkdsk?
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June 12, 2013 1:41:56 PM

house70 said:
Was that before of after the chkdsk?


Before the chkdsk, because it wasn't workign at the time, gave the Chkdsk a shot and it's taken about 3 hours to do 13%, should it be this slow?
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June 12, 2013 2:30:14 PM

Yes, it will take quite a while. Give it time.
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June 12, 2013 2:53:18 PM

house70 said:
Yes, it will take quite a while. Give it time.


Do you know where I can get AMD vision engine control centre? I deleted it doing my reinstall, and I've read that if I turn my clock down on that, it might work. I'll leave the chkdsk on overnight, and see what happens. What do I do after it is complete?
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June 13, 2013 4:23:58 AM

Clean install of the driver's package.
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June 15, 2013 4:19:51 PM

house70 said:
Clean install of the driver's package.


I did this, and turned the card's clock down to 880Mhz, seems to have been fixed in most games, except for Far Cry 3: Blood Dragon
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