I work for a lettershop's IT department and am constantly battling against the preconceived notions of non-technical employees when it comes to using specific drivers for certain fonts/programs.
For some reason, they are told to run documents from Microsoft Word with the PCL driver, and any PDF with the PS driver.
I told them, (and feel free to correct me if I am wrong) that the driver doesn't matter, so long as it supports the font in the document. We had a Word doc printing Frutiger 45 Light on the PCL driver and it was coming out granulated. Switched to PS driver, and it was fine. I was then told by the supervisor of the dept that "No, we don't use PS drivers in Word because it will 'blow out' the document fonts." I have not witnessed such an occurrence, but again, I would think that has to do more with the font in the document than the driver itself.
I am looking for some information and documentation supporting my theory of driver distinction being based on the fonts inside the document, and also any other information reguarding PDF printing as it relates to drivers. Any useful links you could provide would be greatly appreciated, as I have to get any findings in writing, since they don't listen to or believe the stupid IT guy.
For some reason, they are told to run documents from Microsoft Word with the PCL driver, and any PDF with the PS driver.
I told them, (and feel free to correct me if I am wrong) that the driver doesn't matter, so long as it supports the font in the document. We had a Word doc printing Frutiger 45 Light on the PCL driver and it was coming out granulated. Switched to PS driver, and it was fine. I was then told by the supervisor of the dept that "No, we don't use PS drivers in Word because it will 'blow out' the document fonts." I have not witnessed such an occurrence, but again, I would think that has to do more with the font in the document than the driver itself.
I am looking for some information and documentation supporting my theory of driver distinction being based on the fonts inside the document, and also any other information reguarding PDF printing as it relates to drivers. Any useful links you could provide would be greatly appreciated, as I have to get any findings in writing, since they don't listen to or believe the stupid IT guy.