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BSOD 0x0000007E issue after playing games for a few

Last response: in Windows 7
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June 12, 2013 8:15:30 AM

Hey guys,

Any help on this? Computer Specs:

CPU: Intel i5-3570K 3.40 GHz 6MB smart cache
Mem: 8GB
Motherboard: Asus P8Z77-V LX Intel Z77 Chipset DDR3
GPU: AMD 7970 HD
PSU: 700 Watt - Standard Power Supply - SLI/CrossFireX
OS: Windows 7 home x64

This the BSOD error I get:

STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF800002CB7F2A, 0xFFFFF880033557D8, 0xFFFFF88003355030)

http://www.flickr.com/photos/23306508@N05

It usually happens while playing for a little bit. Either during game or when switching to another game. Ex. played Planetside 2 for about 10 minutes yesterday, went to switch to BF3, got this message. Ex.2 played HITMAN for a few hours, screen froze, went to this message.

I ordered the computer from Cyberpower a year or so ago. I got the AMD card from a guy that worked for AMD in sales at a networking lunch. Was a brand new card (took the plastic off) and loaded it in. Other than that, haven't done anything to the computer.

Also, I scanned for drivers and all are up to date. There were messages about mouse drivers, sound card drivers, and usb drivers that were "out of date" however. I sometimes plug in and pull out my xbox controller and have a logitech wireless mouse. Didn't think I needed to do anything as when I plug anything into the deck, the drivers auto load.
June 12, 2013 10:14:20 AM

What is the PSU brand ? Be specific please.
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June 12, 2013 11:08:35 AM

lonewolf7 said:
What is the PSU brand ? Be specific please.


It doesn't say (I still have my order sheet printed out). It literally says what I posted above. It's a generic PSU that Cyberpowerpc uses. I've been told from Cyberpowerpc that it is more than good enough. But of course they'll say that. You think that specific error message could be due to faulty hardware? Microsoft support forum mentioned something about installing a Hotfix around these 0x0000007e issues. This is what they sent me: http://support.microsoft.com/kb/2528614
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June 13, 2013 8:08:10 AM

Ok first try the hotfix it will not harm you anyway. If the problem persists than try replacing PSU and GPU(home/work/friends). It might be software or hardware difficult to tell from a distance. If you are sure that there's nothing wrong with GPU or PSU than test RAM with "memtest86" it could be the culprit. If you see a single error with memtest86 replace your RAM ASAP. If all fails then try a clean install of windows 7.

As I said earlier BSOD's can happen due to a faulty hardware or messed up software configuration, so try those things you would be able to find what's wrong.
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June 13, 2013 8:19:05 AM

lonewolf7 said:
Ok first try the hotfix it will not harm you anyway. If the problem persists than try replacing PSU and GPU(home/work/friends). It might be software or hardware difficult to tell from a distance. If you are sure that there's nothing wrong with GPU or PSU than test RAM with "memtest86" it could be the culprit. If you see a single error with memtest86 replace your RAM ASAP. If all fails then try a clean install of windows 7.

As I said earlier BSOD's can happen due to a faulty hardware or messed up software configuration, so try those things you would be able to find what's wrong.


Thanks man. That seems to be what everyone at work is telling me. Motherboard, GPU or PSU. Just had the RAM sent back to Cyberpowerpc and got it replaced so I'm pretty sure that isn't the cuplrit. Also had a recent clean install of Windows 7. Ran the hotfix last night and did an error check on the C drive (for 4 hours) and everything checked out ok. First thing I'll change is the PSU if I get the screen again. Fingers crossed.....
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June 13, 2013 9:43:05 AM

Let's hope for the best. Don't to so sure of the RAM new doesn't mean not faulty. Check with memtest86 to be 100% sure. It happens man trust me. It would be wise to borrow a PSU from anyone if you could before dumping some serious cash. Buy parts only when you are sure they are dead. Bye.
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