OS (Win 7 and Ubuntu) problems with different drives

Randy Schirmer

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I have an Acer Aspire that had a drive (WD 1.5TB) that is dead. I have the Acer Recovery disks sent by Acer and replaced the drive (with a Seagate 1TB). They are not the standard Windows install disks. After the recovery was completed and Windows started up, it got to the animation screen and then rebooted. It just loops repeating the process. I wiped out the partition and redid the recovery with the same result. I then took another drive (Seagate 250GB) and installed Windows on that with the same result. It reboots at the start up screen. I changed the BIOS to not reboot on an error. The next time I started Windows 7 I got a blue screen with a disk read error. I wiped out the partition again and ran an Ubuntu install. The install failed with a disk error. Since Two installations failed with two different physical drives (both are new and pass hardware tests), is it reasonable to assume it's the on board hard drive controller?
 

Randy Schirmer

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So no one knows if a defective on board drive controller can cause multiple drives to pass diagnostics but fail due to a read error during an Ubuntu install or result in a read error when Windows 7 is started?
 

TenPc

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The other hdd is not dead, you can't kill them, they don't really die, they just get really creaky and grumpy....

When you installed the OS to the new SSD, did you select EX-FAT for the format type?
 

Randy Schirmer

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There are 3 drives I'm referring to...the WD that came with the PC. That was damaged and out of use. The second is a 1TB Seagate that resulted with the problem I described. The third is a 250GB Seagate drive that I used just as a test to see if the issue was with the first Seagate drive. Since the results were the same for both drives, I've concluded that I don't have an issue with the 1TB Seagate drive. (Unless there is an issue with Seagate drive in general or that both drives have a bad sector...that would be a real fluke since they are both new) That seems to leave the motherboard. I'm trying to see if a problem with the motherboard could cause this type of behavior. My file system is NTFS. The Acer install disks aren't standard Windows install disks in that when you boot from the CD/DVD you don't get the standard options that a Windows install CD gives you...i.e. no Repair option or system recovery tools. I'm not using an SSD.

I've tried installing a retail version of Windows but the install requires drivers that are unique to Acer. But again, Windows does complete its install with the Acer disks but fails to load Windows because of a read error and Ubuntu fails to install at all due to a read error. This occurs with both Seagate drives.

Thanks,

Randy
 

TenPc

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When the time cam for it to reboot, it paused. Sometimes that happens. All you had to do was to press the restart button then enter the bios change the Primary boot option to C: (hdd) then save & Exit to desktop.

Some proprietory Pc's have a Security feature that do not allow boot to the OS drive if the primary boot option is set to another device like usb or cd/dvd drive.

What is your current Primary boot option?


The only other thing would be to format Full Option (not quick), delete all and any partitions then install but you may need a CD key for Windows.
 

Randy Schirmer

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I'm not sure what you are addressing. I don't have a problem changing boot options. Right now I have it set to boot from the CD/DVD drive and if there is no disk present, boot from the hard drive. I'm trying to see why a Windows system created by my Acer recovery disks reboots at start up and installing Ubuntu from a CD begins an install but fails. It sees the drive. Someone mentioned mounting the drive but the drive is there. The install runs but crashes. I have run PC Doctor on the entire system and everything passed. So I have a system that passes all diagnostics but doesn't allow me to get a functioning operating system...either Windows 7 which is what I need or even Ubuntu which I'm only trying to install to see if I can get something to install properly.

Again, I don't have a problem with designating boot devices. And I have repartitioned, reformatted and re-installed Windows with Acer's recovery disks multiple times. I always wind up with a Windows system that gets a read error at the Windows start up screen. If I install Windows with a regular Windows 7 Home Premium install disk, I am prompted for proprietary drivers. (I work with computers and have access to all versions of Windows).

Right now, I have downloaded the drivers for the 3450 and am going to try to install Windows from a standard install disk...bypassing the ridiculous Acer disks...and inserting the CD's with the downloaded drivers when asked for Acer drivers.

The Acer recovery disks present a real paradox. When I first used them to re-install Windows, a power failure stopped the process. I figured either the installer would be smart enough to pick up where it left off or at worst, I'd have to start over. At the time, I was installing the Language disk which is the last of 5 disks (1 system, 3 recovery and a language disk). At this point Windows was installed but needed to have some processes completed. Since the Language disk is not bootable, it kicked over to the hard drive. I got the message that Windows could not start and that I need to insert the system disk, (Keep in mind the Acer supplied system disk is NOT the same as the system disk of a standard Windows install disk). When I inserted the Acer supplied system disk, instead of getting a menu with choices to re-install, or repair or complete the install, the message was "You must complete the set up in order to use this disk." At that point you're dead in the water. I pulled the drive out and partitioned and reformatted the drive on another PC before being able to run the install again. And the install ran to completion. Windows was completely installed but then I ran into the rebooting loop that prompted this thread.

I'm really stuck. How do two different programs get a read error on two different drives that pass all diagnostics?
 

TenPc

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You can't install Ubuntu on to a hdd that is already occupied by a different OS.

I'd say that the Acer disks were not for Windows 7, probably Vista or XP, the PC was probably not originally Windows 7 OS.

According to one site, the Acer came pre-installed with Linux -
http://www.cyberindian.net/2008/02/24/acer-aspire-ie-3450-desktop-pc/
 

Randy Schirmer

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I never said I installed Ubuntu onto a disk that had Windows. It was repartitioned before every install. The PC came with Windows 7 installed and the recovery disks came from Acer for that machine. This was not a private purchase. From the sticker on the machine: Windows 7 Home Prem OA
Acer Group
Product Key: (I'm not going to type it)

If the Acer disks were not Windows 7 then why would they start up bring up a Windows 7 start up screen? (Before it reboots)
Check this link (which is one of many) to see what it comes with. In fact I never heard of a PC that only runs Linux. But that isn't my issue.
http://reviews.cnet.com/desktops/acer-aspire-m3450-ur30p/4505-3118_7-35054893.html

Thanks for trying. Maybe someone else has run into the behavior I'm experiencing.

Thanks again.
 

Can you write a bunch of stuff to the drive or run some diagnostics on it while it is mounted?



Yes; you can install Linux to a HDD occupied by another operating system as long as there is sufficient space after partitioning.
 

TenPc

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All I was saying was the obvious point that you can't install to the same hdd, ie same partiton.

Now, considering that you are (have) installing Ubuntu to the same hdd that also occupies Windows 7 (x64?) BUT to a separate partiton, what size partiton for Ubuntu and Windows 7?

"When I first used them to re-install Windows, a power failure stopped the process" ...I think you'd need to delete the hidden parttion as well as the current partiotn to which you have windows 7 installed, probably better to delete all partitions including the Ubuntu if there is one for it. Ubuntu also has a hidden partition that you may need to remove also. Prior to install, remove any external USB drives so that only the Cd/dvd andf the hdd are the only drives available.

Once you got Windows 7 installed properly then you can consider installing Ubuntu but to a separate hard drive.


Edit -
Also, with a power failure during an install process, you may need to check the ram for errors.
 

Randy Schirmer

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This is from an earlier post:

"I never said I installed Ubuntu onto a disk that had Windows. It was repartitioned before every install. "

?? I don't know why you are saying that I'm trying to install Ubuntu into the same partition as Windows?

To repeat the earlier post: I am not installing Windows and Ubuntu side by side. I only try to install Ubuntu, on a newly partitioned drive to see if I can install anything to the drive. It's true that you don't install the two systems in one partition but since I wasn't doing that it doesn't matter.

Here are the steps in condensed form:

Install Windows from the recovery disks on a newly partitioned drive.
It runs to completion. No errors.
Windows starts and reboots on a read error at the start up screen.

The drive is repartitioned and I run the Ubuntu install (nothing is side by side)
The installer starts, copies files and then crashes due to a read error.

I pull the drive and replace it with another clean drive.
Install Windows from the install disks.
Again, it runs to completion but when Windows starts up it reboots at the same point as the first drive, with the same error.

I repartition it and run the Ubuntu install
The installer begins the install and copies files but then crashes due to a read error.

It sees the file system. If it didn't it wouldn't begin copying files nor would I get a read error. I'd get a message that I don't have a file system mounted. So files are being written to it. But at some point it reports a read error and the installer crashes.

Regarding memory...I said that I ran PC Doctor and it passes every test. With all of this, I get back to the original question which is: Could a faulty onboard controller cause this behavior? (even though PC Doctor does not report an error when I run diagnostics.)

Again, no multiple OS's side by side; installations are always done on freshly repartitioned drives.

Thanks.
 

Randy Schirmer

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Something I am wondering...the drive is in RAID mode which was fine with the original Western Digital drive. Both new drives are Seagate Barracuda drives. I'm not aware of issues with Seagate drives and the 3450 but who knows? I'm running PC Doctor again for the heck of it. When it's done, I'm going to switch the mode to AHCI because I'm out of ideas and as of now I have a very expensive paper weight.
 

Randy Schirmer

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That would be true if I had a functioning Windows system but I didn't. I have said several times that my installs were on newly partitioned drives. That means there was no registry yet. The install disks ran to completion but Windows wouldn't boot which meant set up didn't run.

As it turns out, it did work. I'm posting this from the Acer I've been talking about. After I changed the mode, as I was advised to do by Seagate, Windows did not hang up which allowed Set up to do its job and Windows is now up and running. So the registry was set up with the mode already set to AHCI.

I'm not clear as to why the Western Digital worked fine with the mode set to RAID but the Seagate drives I was using needed the mode to be AHCI. In any case I finally have working system.

Thanks for taking the time to give me a hand. This has been extremely frustrating but I do appreciate everyone's effort to assist me.

Randy