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Driver for Sapphire Radeon HD 7750 2GB DDR3 on Windows 7 fails

Tags:
  • Graphics Cards
  • Motherboards
  • Graphics
Last response: in Graphics Cards
June 12, 2013 10:18:38 PM

Hi.
I have a problem with installation of graphic card on my new computer.
I installed Win7 64bit with all the updates. Drivers for my motherboard and graphic card were downloaded from the internet:
Motherboard: http://www.asrock.com/mb/AMD/970%20Extreme4/?cat=Downlo...
Graphic card: http://www.sapphiretech.com/presentation/downloads/?pid...
When I install drivers for my Radeon HD 7750, and when I reboot, I get a black screen.
So I have to reboot again, get in safe mode, uninstall my driver.

What can I do?


My configuration:
Motherboard Asrock 970 EXTREME4, AM3
Procesor AMD FX-6300 X6 3,5 GHz BOX AM3+
Graphic card Sapphire Radeon HD 7750 2GB DDR3
RAM Kingston DDR3 16GB PC2133 (KHX21C11T2K2/16X)
SSD Samsung 840 Basic 120GB 2.5" SATA3 TLC 7mm, MZ-7TD120BW
Disc WD 2TB SATA6Gb/s 64MB (WD20EZRX)

Thanks for the feedback,
Damjan

More about : driver sapphire radeon 7750 2gb ddr3 windows fails

a b U Graphics card
a b V Motherboard
June 12, 2013 10:27:26 PM

what the BSOD is indicating ? atikmdag.sys or atikmpag.sys or anything ?
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a c 1482 V Motherboard
a c 181 U Graphics card
June 12, 2013 10:27:53 PM

Hi, Have you tried an older ATI driver version?
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Related resources
June 12, 2013 10:35:16 PM

KAIJER, I didn't get BSUD, just black screen (or greyish one). I typed my password and got background Image, but could do nothing except reboot and go into safe-mode.

alexoiu, first I wanted to install original driver from the disk I got with the graphic card, same problem.

My computer is brand new.
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a c 1482 V Motherboard
a c 181 U Graphics card
June 12, 2013 10:48:36 PM

Is the latest BIOS version installed on the motherboard?
Although it doesn't look like a BIOS issue, but more like a driver one, I would try though updating the BIOS and then testing again.
When updating Windows, it installs an ATI driver. Does it work with that driver?
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June 12, 2013 10:54:17 PM

I'll try it when I get home to install new BIOS, although it doesn't look like BIOS problem.

Windows installs a simple VGA driver and it works, but I suspect I will have problems with the use of two monitors, some programs, games that needs the graphic card driver....
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June 12, 2013 11:05:10 PM

I just realised...
Can there be a problem with connecting two monitors on a graphic card?
I have one on a VGA and one on DVI connector, but only the one on VGA works...The other one isn't recognized.
I'll try to use just one - DVI
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a c 1482 V Motherboard
a c 181 U Graphics card
June 12, 2013 11:11:04 PM

The other one should work after configuring it in the Catalyst Center. Try with single monitor, update the driver and see if working.
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June 14, 2013 1:00:39 AM

The problem is solved! ;) 

I uninstalled the old and installed new driver again (ver 13.4).
When I got black screen on analog connection after windows logo, and wrote password "blind", I got just desktop picture. So I figured out that this is a second-extended monitor. I scrolled mouse on that monitor and made it my primary monitor. The driver installation was OK when I checked it.
There was just few things that could be wrong:
a. The DVI output is not working
b. the monitor input is not working
c. the cable is not working

Finally I changed the DVI cable and screwed the screws tightly and voila, the second monitor is working. :cool:
I just have to buy HDMI cable to change the analog one for it.

thanks, guys, you were very helpful!
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