BSODs & Sudden Restarts

divJ · Jun 13, 2013

I recently bought a new processor and since then my pc has been facing BSODs and is crashing frequently..

My Rig :-

AMD FX 6300
ASUS M5A78 M LX
CORSAIR VENGEANCE 4GBx2
CORSAIR CX430
ASUS NVIDIA 550Ti

I Have ran tests like sfc /scannow, malware bytes

BSOD CODE is 0x000000101

BIOS VERSION is 1502

Any Sort of Help will be appreciated

kenrivers · Jun 14, 2013

How are the temps? Is your computer running hot? Double check the CPU installation and thermal paste. Not sure but could be an overheating issue.

Jeremy Allen · Jun 14, 2013

Yes M'am! It's a CPU problem! Try getting the heat down. Invest in some nice Thermal Paste, like Kenrivers mentioned. If you want more on the topic, check it out here. This is your exactly the same problem you have!

http://www.sevenforums.com/bsod-help-support/55552-bsod-crash-error-stop-0x00000101.html

Good luck, keep us posted!

divJ · Jun 14, 2013

The temps are normal...
Idle - 45c
Full load - 65c

I have a coolermaster hyper 212 evo

gamerk316 · Jun 14, 2013

First off, download BluescreenView and post all the "Bug_Check_Strings" and "Bug_Check_Code" fields. [Work filter limits my ability to see images]. From that, we can typically guess at whats going wrong.

A good secondary step in the meantime is to run memtest86+ to validate RAM. The majority of BSOD's can be caused by bad RAM, so checking that out is always a good first step.

divJ · Jun 14, 2013

gamerk316 :

061313-20810-01.dmp
13-06-2013 07:57:20
The bug check string is empty.
The bug check code is 0x00000101.
Parameter 1 - 00000000`00000021
Parameter 2 - 00000000`00000000
Parameter 3 - fffff880`009b3180
Parameter 4 - 00000000`00000004
Caused by Driver - ntoskrnl.exe
Caused by Address - ntoskrnl.exe+75c00
File Desc. - NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533)
x64
Crash Address - ntoskrnl.exe+75c00

C:\Windows\Minidump\061313-20810-01.dmp

kenrivers · Jun 14, 2013

Since installing the new processor have you updated the BIOS?
Disregard the question above as it appears you have the latest BIOS update available.
Do you have the latest NVidia drivers installed or have you updated them since you added the new processor?
This may or may not be useful but is worth looking at: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/bsod-win7-x64-irqlnotlessorequal-ntoskrnlexe75c00/419cccb7-497d-408d-a686-6e42e857eb80

divJ · Jun 15, 2013

Update :- Whenever i disable the 5th and 6th core in the BIOS there is no BSOD. But when all cores are active in the BIOS the above BSOD comes up. Does this tell anything ?

divJ · Jun 15, 2013

Update :- I just ran the Driver verifier and received this BSOD code - 0x000000c9 Caused by driver HIDCLASS.SYS

kenrivers · Jun 15, 2013

This link (http://msdn.microsoft.com/en-us/library/windows/hardware/ff538820(v=vs.85).aspx) provides some information on the hidclass.sys file. HID = Human Interface Device.
A couple of suggestions I have seen include uninstalling the USB drivers and then reinstalling them, another is to attempt a system repair, and yet another is to update your Bluetooth drivers.
http://www.techsupportforum.com/forums/f299/solved-hidclass-sys-bsod-592677.html
http://www.sevenforums.com/bsod-help-support/179523-hidclass-sys-bsod.html

divJ · Jun 16, 2013

kenrivers :

Do u have any answer about the thing that when i disable the 5th and 6th core in BIOS theres no BSOD. I can run games and everything

divJ · Jun 18, 2013

kenrivers · Jun 19, 2013

I see the PSU is 430W. I'm not sure it would help but have you considered a more powerful PSU?

divJ · Jun 20, 2013

kenrivers :

sure its weak... but will that cause a BSOD ?
i ran psu calculators too.. the minimum was 353w and recommended was 403w

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